CentraState Healthcare System

Platform Engineer

• Own the technical architecture of the data platform end-to-end: ingestion, storage, transformation, orchestration, serving, and observability layers.
• Author and maintain the platform architectural vision document; lead quarterly architecture reviews to assess alignment with organizational goals and technology trends.
• Define and evolve the target-state architecture for the platform, establishing a multi-year technology roadmap in partnership with engineering leadership.
• Evaluate emerging technologies, frameworks, and make evidence-based adoption recommendations.
• Serve as the final technical escalation point for complex design questions, cross-team conflicts, and build-vs-buy decisions affecting the platform.
• Lead the planning, execution, and delivery of multi-quarter platform initiatives involving multiple engineers, cross-functional dependencies, and significant organizational impact.
• Break down large, ambiguous programs into scoped workstreams; assign technical leads per workstream, define milestones, and manage cross-team dependencies and risk.
• Drive initiative kick-offs with clear problem framing, success criteria, architectural constraints, and delivery phasing — from 0-to-1 exploration through production hardening.
• Maintain stakeholder alignment throughout delivery: proactively communicate status, surface trade-offs, and escalate blockers to leadership before they become risks.
• Lead post-mortems and retrospectives for large initiatives; document and socialize lessons learned to raise the organizational bar on delivery excellence.
• Exercise functional oversight across the EDAP team: review technical designs, set quality gates, approve architectural decisions, and ensure consistency of implementation patterns.
• Define, document, and socialize platform engineering standards including coding conventions, testing requirements, CI/CD practices, schema design guidelines, and SLA frameworks.
• Establish and own the platform's technical review process (design review): triage incoming projects, chair review sessions, and ensure decisions are documented and traceable.
• Identify and drive resolution of technical debt, redundancy, and architectural drift that impede platform reliability, developer productivity, or scalability.
• Partner with security, compliance, and infrastructure teams to ensure platform systems meet governance, data privacy, and regulatory requirements by design.
• Serve as a primary technical mentor for junior and senior data platform engineers across the platform; provide structured coaching on system design, technical communication, and engineering judgment.
• Conduct and lead design reviews, architecture critiques, and technical deep-dives that strengthen the overall capability of the engineering team.
• Define what technical excellence looks like at each level of engineers and participate in calibration discussions.
• Represent the data platform in engineering-wide forums, all-hands, and external venues (conferences, open-source communities, recruiting events).
• Build a culture of documentation, reliability, and platform-as-a-product thinking across all data platform engineering functions.
• Participate in goal planning cycles as a technical voice; define engineering-led goals that improve platform reliability, developer experience, and data quality.

Lead Data Platform Engineer

Medical Billing and Coding

• Manages multiple EPIC work queues (WQs) to ensure timely billing and resolution of all encounters within 2–3 days.
• Monitors and audits coder performance, ensuring >/= 95% coding and DRG accuracy through regular reviews, meetings, and feedback sessions.
• Educates and mentors coding staff, providing onboarding for new coders, daily coaching, and monthly team meetings to maintain accuracy and compliance.
• Acts as a liaison between the Coding Division, CDI Program, physicians, and Revenue Integrity to improve documentation, query processes, and charge accuracy.
• Conducts daily coding audits and reviews all PSI, Vizient, and 3M data to validate coding accuracy, case quality, and performance metrics.
• Oversees the DRG validation and denial management program, resolving coding disputes and ensuring documentation supports accurate reimbursement.
• Applies national coding standards and metrics, maintaining expertise in SOI/ROM, AHRQ PSI criteria, NTAP cases, and Medicare reimbursement systems.
• Stays current on industry updates, including Medicare PPS changes, Coding Clinic guidance, and emerging trends such as SDOH and COVID-related coding.
• Drives process improvement initiatives, collaborating with CDI, Quality, and ER leaders to enhance documentation, reduce denials, and improve national quality ratings.
• Performs coding duties as needed, supporting workload balance, reducing discharged-not-billed (DNB) cases, and meeting monthly performance goals

Lead Coding Specialist

• Responsible for supervising the work of staff who review, interpret, code and abstract medical records information according to standard classification systems.
• Performs the most advanced medical records coding and abstraction duties.
• Performs data quality reviews and prepares complex reports as required.
• Promotes Coding Audit department goals by selecting, motivating, and training capable team members.
• Leads the activities of assigned Coding Audit team members by communicating and providing guidance toward achieving department objectives.
• Assists in analyzing common operational definition of metrics and assists in the development of regional reports to monitor individual hospitals in one database and develops processes to integrate clinical department managers in correction and resubmission of medical records.
• Assists with the development of tools to track performance including daily reports that track coding operations contribution to the DNFB, including progress toward the resolution of holds; applies data-driven methodologies to understand the current state of coding operations relating to individual hospitals.
• Compiles data into reports to identify trends and patterns in procedures; provides regional and local metric information for organization communications.
• Evaluates and implements systems, mechanisms, and procedures that ensure timely placement of documents in the patient medical record.
• Measures adherence of system(s) developed, handle delays and errors; ensures adherence to high-quality Medical Records standards.
• Assists the leadership in development of performance goals, dashboards and medical record chart assembly / delivery procedures; utilizes and reviews tools to track and monitor the prompt resolution of holds and non-coded accounts.
• Collaborates with site leadership to prioritize, schedule, assign, and monitor work to optimize operational services; maintains compliance with the policies, procedures and regulations of Medical Records; informs and educates staff of regulatory changes, as needed.
• Communicates case write-offs with senior leadership and Business Offices; supervises, hires, trains, disciplines, and evaluates the performance of staff; ensures performance appraisals are completed in a timely manner.
• Prioritizes, schedules, assigns and monitors work to optimize operational services; participates in developing and delivering training related to operations.
• Performs other related duties as assigned.

Medical Coding Supervisor

Systems Engineer

• The Application System Analyst III – CS is a full-time position with Atlantic Health's Information Technology Division, primarily supporting the applications at AHCSMC.
• The position has responsibility for oversight of implementations and support of various enterprise business systems.
• The work is accomplished in a team environment and requires outstanding problem solving and communication skills.
• Works independently on analysis of workflows, system details and technical issues associated with the applications supported.
• Administers Lawson ERP software package on IBM i (formerly iSeries) platform.
• Ability to provide administrative support for applications.
• Solves highly complex problems, and develops solutions to tasks or projects which may be unique, using judgement, initiative and possibly software development skills.
• Ability to develop database queries utilizing SQL.
• Analyzes multiple major and minor enhancements in accordance with ISS standards and best practices.
• Interacts with key clinical, business and operations staff to understand needs and translate them into technical specifications.
• Collaborates with vendors and escalates vendor issues as necessary.
• Facilitates meetings and provides functionality demonstrations.
• Keeps current with the latest technologies and trends in the IT field.
• Responsible to be available to work on an on-call basis for system upgrades, go lives and departmental support needs

App Systems Analyst III – Lawson

ServiceNow

• Manage, configure, and maintain ServiceNow modules including Incident, Problem, Change, Request, CMDB, Knowledge, and Asset Management.
• Perform routine platform maintenance such as updates, patches, and performance monitoring.
• Create and maintain ServiceNow users, groups, roles, and access controls (ACLs).
• Build and modify forms, fields, workflows, business rules, UI policies, client scripts, and notifications.
• Develop and maintain Service Catalog items and associated workflows.
• Support integrations with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Troubleshoot platform issues and provide timely resolution for incidents and service requests.
• Monitor system performance and proactively identify optimization opportunities.
• Maintain platform documentation, configuration records, and standard operating procedures.
• Ensure compliance with ServiceNow best practices, security standards, and organizational policies.
• Collaborate with process owners to improve ITSM/ITOM processes and enhance platform usability.
• Participate in planning and execution of platform upgrades and new module implementations.

ServiceNow Systems Administrator II

Administration

• Collect, abstract, and manage stroke program data from electronic health records, clinical registries, and internal databases.
• Utilize various databases and reporting tools to generate queries, reports, dashboards, and data summaries.
• Monitor and analyze quality indicators related to stroke care, including mortality, complications, readmissions, carotid interventions, EVD infections, and 30-day stroke outcomes.
• Prepare monthly, quarterly, and ad hoc reports for stroke leadership, quality improvement committees, and regulatory agencies.
• Create presentations and supporting documentation for Joint Commission reviews, accreditation surveys, and regulatory audits.
• Conduct post-discharge follow-up calls with stroke patients discharged home and document outcomes.
• Ensure accuracy, completeness, timeliness, and inter-rater reliability of clinical data submissions while resolving data discrepancies.
• Track performance trends and provide actionable insights to support quality improvement initiatives.
• Collaborate with clinical teams to maintain compliance with current stroke guidelines, quality measures, and certification standards.
• Support educational initiatives and data management activities required for Comprehensive Stroke Center and Primary Stroke Center programs.
• Assist with preparation for regulatory reviews, accreditation surveys, and program evaluations.

Clinical Administrator, RN – Part Time, Days, Neuro Cardiac

Medical writer

• Educates all internal customers, including physicians, nurses and other ancillary personnel, on clinical documentation opportunities, coding and reimbursement issues, as well as performance improvement methodologies
• Creates job aids and queries in support of training initiatives
• Ensures the accuracy and completeness of clinical documentation used for measuring and reporting physician and hospital outcomes as well as appropriateness of treatment setting
• Conducts follow-up reviews of clinical documentation to ensure points of clarification have been recorded in the patient's chart
• Reviews clinical issues with coding staff, nurses and other healthcare professionals as appropriate to ensure appropriate inpatient technical diagnosis and procedural coding
• Discusses cases with physicians/provides, including periodic meetings, rounding and/or attending medical staff meetings
• Inputs activities from concurrent reviews into CDI solution and ensures consistency of data captured
• Serves as a member of the facility CDI Team and Documentation Improvement Work Group, providing input relative to documentation improvement processes and resources, and updates corporate HIM on facility coding/documentation improvement efforts
• Performs other relevant duties as assigned