Centene Corporation

Financial Planning and Analysis

• Provide leadership and oversight of all aspects of finance for the Business Unit
• Oversee all finance related activities for business unit including developing and monitoring progress against Annual Operating Plan
• Responsible for financial analysis, identification of month end financial drivers, and forecasting including headcount planning to ensure compliance with state requirements
• Responsible for identifying medical cost trends and leadership of medical cost improvement initiatives
• Perform financial impact analysis for new contracts and support negotiations
• Review monthly performance and financial results of the business unit and provide recommendations to senior management
• Responsible for the business unit’s contribution to corporate
• Perform duties as Chief liaison between Corporate Finance and the Business Unit
• Establish financial strategic vision, objectives, policies and procedures in support of the overall strategic plan
• Oversee and validate pricing models and lead initiatives to identify inefficiencies and areas of development and improvement
• Direct health plan analytical needs and coordinate reporting strategy
• Act as a lead for internal and external audits
• Lead rate setting activity and coordinate corporate and state actuaries
• Performs other duties as assigned
• Complies with all policies and standards.

Chief Financial Officer

Analyst

• Serve as a senior subject matter expert for HEDIS quality oversight, audit readiness, and submission support activities
• Independently lead complex NCQA audit workstreams, including Roadmaps, Section 5 documentation, measure-specific evidence, CAHPS and auditor communications
• Interpret and apply federal and state regulatory requirements, and applicable state regulations, to HEDIS documentation, workflows, and data use
• Provide expert guidance on reporting population applicability/management, measure selection, and submission requirements
• Identify, assess, and mitigate audit and submission risks; lead root cause analysis and development of corrective actions for high-risk or complex issues
• Support CMS submission activities, including PLD coordination, testing validation, and final submission readiness
• Develop, refine, and maintain enterprise standards, templates, controls, and documentation to ensure audit-defensible outcomes
• Act as an escalation point for complex audit findings, regulatory interpretation questions, and submission decisions
• Contribute to leadership-level reporting, audit narratives, and governance materials
• Drive continuous improvement initiatives to strengthen HEDIS audit readiness and submission accuracy.
• Performs other duties as assigned

Senior HEDIS Quality – Audit Analyst

Product Manager

• Analyze moderately complex business objectives and engage closely with stakeholder to define product requirements and ensure implementation of product vision.
• Own the end-to-end product strategy from concept to production.
• Research and analyze complex business system issues and develop recommendations to improve processes.
• Lead meetings to surface issues, identify fixes, and advance projects continuously communicating product objectives.
• Build a backlog of product features ensuring all items are clearly described, estimated and prioritized.
• Collaborate with technical teams to build modular and reusable solutions.
• Simulate and test process systems improvements considering usability and industry standards.
• Approve each feature and continuously communicate with technical and business teams to ensure adherence to product vision and to proactively evaluate risks.
• Drive sprint and release plans and communicate changes to business teams.

Senior Business Product Owner – UM Intake Automation

• Analyze moderately complex business objectives and engage closely with stakeholder to define product requirements and ensure implementation of product vision
• Own the end-to-end product strategy from concept to production
• Research and analyze complex business system issues and develop recommendations to improve processes
• Lead meetings to surface issues, identify fixes, and advance projects continuously communicating product objectives
• Build a backlog of product features ensuring all items are clearly described, estimated and prioritized
• Collaborate with technical teams to build modular and reusable solutions
• Simulate and test process systems improvements considering usability and industry standards
• Approve each feature and continuously communicate with technical and business teams to ensure adherence to product vision and to proactively evaluate risks
• Drive sprint and release plans and communicate changes to business teams

Senior Business Product Owner – UM Clinical Decision Automation

Senior Business Product Owner – UM Correspondence

Senior Business Product Owner – CM Automation

Communications

• Responsible for strategizing, creating and honing executive level communications objectives and tactics.
• Develops and delivers executive communications materials targeting identified audiences.
• Prepares and coaches executives for media interviews, speaking engagements, and high-visibility interactions.
• Translates complex healthcare and business topics into accessible, externally relevant narratives.

Integrated Communications Strategist

Operations

• leading day-to-day social listening, monitoring, and intelligence efforts
• supporting the operational backbone of social media platforms and related tools
• detecting and assessing reputational risk across digital channels
• producing recurring and ad hoc intelligence reports, dashboards, and executive briefs
• delivering training, onboarding, and ongoing enablement for social listening tools

Social Intelligence, Platform Operations Analyst

• Responsible for guiding the strategic product direction for department
• Responsible for the product road map, development and implementation, opportunity identification, business case development, industry research, and new product introduction across the product set
• Responsible for end-to-end product governance from concept to production of multiple products at a global level
• Align and engage stakeholders on complex business needs into a product strategy on a global level
• Lead the translation of business strategy into product strategy and roadmaps by facilitating the collaboration and alignment of business leaders and technology teams
• Responsible for the overall product lifecycle of multiple enterprise-wide products including design, development and implementation and support
• Ensure the ongoing funding and investment of product development and ensure the measure efficiencies gained, value realized and ROI
• Ensure the overall health of the agile development process providing coaching and monitoring of the process to ensure productivity and efficiency of the development process and teams engagement
• Collaborate and influence senior leadership and technology teams to negotiate and agree on proposed new systems and changes to existing systems and practices
• Actively synthesize and integrate market changes and technology improvements into actionable improvements for products
• Act as a thought leader by partnering closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases
• Drive a sustainable cyclical process of business value, financial review, forecasting, idea generation, opportunity sizing, business case preparation, product development, and implementation
• Responsible for aligning and engaging stakeholders on complex business needs into a product strategy on a global level across the Centene organization
• Own the end-to-end product governance from concept to production of multiple products at a global Centene level

Senior Director, Business Product Management – CM, LTSS

Director

• Responsible for guiding the strategic product direction for department
• Responsible for the product road map, development and implementation, opportunity identification, business case development, industry research, and new product introduction across the product set
• Responsible for end-to-end product governance from concept to production of multiple products at a global level
• Align and engage stakeholders on complex business needs into a product strategy on a global level
• Lead the translation of business strategy into product strategy and roadmaps by facilitating the collaboration and alignment of business leaders and technology teams
• Responsible for the overall product lifecycle of multiple enterprise-wide products including design, development and implementation and support
• Ensure the ongoing funding and investment of product development and ensure the measure efficiencies gained, value realized and ROI
• Ensure the overall health of the agile development process providing coaching and monitoring of the process to ensure productivity and efficiency of the development process and teams engagement
• Collaborate and influence senior leadership and technology teams to negotiate and agree on proposed new systems and changes to existing systems and practices
• Actively synthesize and integrate market changes and technology improvements into actionable improvements for products
• Act as a thought leader by partnering closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases
• Drive a sustainable cyclical process of business value, financial review, forecasting, idea generation, opportunity sizing, business case preparation, product development, and implementation.
• Responsible for aligning and engaging stakeholders on complex business needs into a product strategy on a global level across the Centene organization
• Own the end-to-end product governance from concept to production of multiple products at a global Centene level
• Performs other duties as assigned

Senior Director, Migration & Integrations

Systems Engineer

• Drives the collaboration with business and IT stakeholders to translate complex business requirements into comprehensive functional and non-functional technical specifications
• Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
• Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Interprets user requirements into feasible options and communicates these back to the business stakeholders
• Manages and tracks the status of requirements throughout the project lifecycle; enforces and redefines as necessary
• Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
• Plans and coordinates user acceptance testing (UAT)
• Monitors and reviews levels of IT services specified in the service-level agreements (SLAs) with the business
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develops strategies for enhancing or further leveraging these processes; quantifies potential efficiency opportunities and tracks accordingly
• Maintains system protocols by writing and updating procedures
• Provides references for users by writing and maintaining user documentation; provides help desk support; trains users
• Prepares technical reports by collecting, analyzing, and summarizing information and trends
• Involved in clarifying requirements and implementing solutions that meet the business needs
• Documents business requirements and potential solutions for system functionality and reporting needs

Senior Business Systems Analyst

• Manage the department with respect to workflow, production, and quality standards
• Review and participate in budget and financial forecast processes
• Review and analyze reports, records, and directives
• Evaluate and update policies and procedures of the department to improve quality
• Prepare and analyze reports on departmental and organizational activities
• Develop and maintain financial models to support forecasting, workforce capacity planning
• Partner with operational leaders to translate business demand forecasts into staffing and financial plans aligned with organizational objectives
• Analyze workforce, operational, and financial performance metrics to identify trends, risks, and opportunities for improvement
• Prepare and present financial analyses, forecast updates, and variance explanations

Manager, Financial Planning

• Analyzes the contact center's workload to build resourcing and optimize scheduling plans
• Analyzes complex scheduling information and develops staffing recommendations
• Develops staffing schedules to ensure maximum efficiency of resources to meet customer demand
• Analyzes and evaluates contact center patterns, including volumes, trends, and contact center productivities
• Identifies unexpected absences, deviations from schedules, and other operational disruptions
• Evaluates results of forecasted contact center workload to build resourcing and scheduling plans to meet business objectives
• Analyzes data using a centralized vs. decentralized queue strategy
• Evaluates how this strategy may impact key performance metrics and staffing plans
• Analyzes and evaluates key performance metrics for improvement and data-driven recommendations
• Assesses contact center staff’s productivity and prepares feedback for contact center supervisory staff
• Maintains accurate records of contact center staff’s schedules, time off requests, and other staffing-related information
• Ensures scheduled reports on the effectiveness and efficiencies of contact center
• Assists in developing policies and procedures for workforce management unit

Workforce Scheduling Analyst II

Security Engineer

• Responsible for defining, governing, and evolving the enterprise security architecture
• Ensure technology solutions are secure, scalable, compliant, and aligned with business and risk objectives
• Serve as the architectural authority for security design
• Provide leadership, governance, and strategic direction across cybersecurity initiatives
• Define and maintain the enterprise security architecture, including principles, standards, reference architectures, and design patterns
• Provide architectural oversight and approval for security designs across cloud, application, infrastructure, data, and AI platforms
• Lead threat modeling and architecture risk assessments
• Collaborate with teams to translate security requirements into implementable designs
• Establish and enforce security architecture governance
• Lead and develop a team of security architects and senior engineers

Senior Manager, Security Architecture

Compliance

• Responsible for the management and oversight of the data privacy compliance program to ensure compliance with applicable policies and regulations across the organization
• Represent the Privacy department in Enterprise level programs and initiatives
• Develop and maintain relationships with cross functional teams to promote a culture of privacy and compliance
• Implement standards and processes to ensure compliance with new and changing privacy regulations
• Manage, monitor and report on Enterprise Privacy vendors’ performance
• Monitor and audit privacy compliance program processes and documentation to ensure compliance with company policy and regulatory requirements
• Coordinate with other functional areas to address data privacy compliance issues and concerns that impact the business
• Coordinate investigations into data privacy and security incidents
• Develop, implement and manage corrective actions to remediate incidents of data privacy non-compliance
• Develop and maintain reporting metrics of data privacy department activities
• Conduct training on data privacy requirements and policies
• Mentor team members to improve knowledge and skillset related to data privacy program processes and requirements