Salary
💰 $86,000 - $154,700 per year
About the role
- Identify training needs to enhance performance, quality and motivation of Operations Configuration staff.
- Develop, conduct, and evaluate the effectiveness of training programs.
- Manages the activities related to various training and educational programs for the Claims and Configuration department.
- Assesses and identifies individual or group training needs.
- Prepares a variety of training aids and materials.
- Determines appropriateness of contracting with outside vendors.
- Analyzes training program effectiveness and submits reports and recommendations to management.
- Prepares and approves budgets and travel plans.
Requirements
- Bachelor’s degree in related field or equivalent experience.
- 5+ years of training experience within the hiring departments function, preferably in a managed care/insurance environment.
- Familiarity with computer based training tools, vendors and other technology based training platforms.
- Knowledge of training methodologies, adult learning styles, and evaluative methodologies in measuring impact on organization and ROI of training expenditures.
- Previous experience as a lead in a functional area, managing cross functional teams on large scale projects or supervisory experience including hiring, training, assigning work and managing the performance of staff.