Client Services Lead
Businessolver
Job Level
SeniorLead
About the role
- Collaborate with cross-functional teams to define technical requirements, architecture, and integration strategies.
- Partner in architectural discussions, decisions, design and implementations by collaborating with internal and external stakeholders to translate business requirement to architectural solutions.
- Architect, design and document solutions involving Encompass (Singleview). Take complete ownership of the solution in full or in part.
- Solve complex technical challenges creatively, proactively, & independently, ensuring alignment with company objectives.
- Act as a hands-on technical partner, contributing to the implementation of scalable, high-performing systems.
- Own and document technical processes, system specifications, and architectural standards.
- Identify system design challenges and proactively recommend improvements aligned with business goals.
- Mentor other members of the team.
Requirements
- Have a Bachelor’s degree in Computer Science, Engineering, or a related field—or equivalent experience.
- Over 10+ years of experience in software development and architecture roles.
- Possess 2+ years of design experience with Encompass (Singleview).
- Have strong technical knowledge in system design, integration, and Encompass product configuration.
- Are proficient in collaborating with stakeholders to translate business needs into scalable technical solutions.
- Demonstrate excellent problem-solving and decision-making skills in high-complexity environments.
- Can mentor development teams and contribute to architectural practice.
- Ability and willingness to do coding/configuration within Encompass, if the situation demands, will be a plus.
