Teaches, facilitates, and assesses training programs for Quality Solutions Outreach Team.
Employs a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program.
Manages group dynamics through the use of “learner focused” environment and adult accelerated learning methods.
Produces professional presentations and training materials including facilitation guides, training aids, assessments, training activities and role play scenarios using MS Word, PowerPoint, and other desktop publishing software.
Revises existing training materials and programs based on audit results, questionnaires, changing procedures and feedback from internal/ external customers, subject matter experts, program sponsors and trainers.
Schedules training programs and prepares training status reports, assessments, and evaluation tools.
Performs other duties as assigned.
Complies with all policies and standards.
Requirements
Bachelor's Degree in a related field or equivalent work experience
2+ years of experience in Design and delivery of training programs using facilitation and communication skills
evaluation of learner needs
assessment of training programs and implementation of learning solutions for performance enhancement
Other Experience in one or more of the following areas: Government Programs, Medicare and Medicaid/Clinical practice in a hospital , clinic or other provider setting /Claims / Member Services / Health Services / Call Center / Sales / Provider Relations/Training and development / Corporate University/ HMO, managed healthcare or Insurance professional/ Curriculum development specialist/ Team leader for groups of 25 or more/ On line training / Computer based learning professional/ Public speaker / seminar leader
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
training program designfacilitationcommunication skillslearner needs evaluationtraining program assessmentlearning solutions implementationcurriculum developmentonline trainingcomputer-based learningpublic speaking