Gainsight

Associate Instructional Designer

Gainsight

full-time

Posted on:

Location Type: Remote

Location: Remote • New York, Rhode Island, South Carolina, Tennessee, Texas • 🇺🇸 United States

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Salary

💰 $60,000 - $68,000 per year

Job Level

JuniorMid-Level

About the role

  • Work with subject matter experts (SMEs) and senior Instructional Designers to produce eLearning and training videos primarily for our customers.
  • Develop video scripts and course outlines for review with SMEs and colleagues.
  • Transform recorded webinars and written resources into engaging self-paced eLearning courses, containing a variety of multimedia including video, simulations, voice over, slides, exercises, knowledge checks, etc.
  • Revise content based on feedback, LMS data analytics, and SME input.
  • Leverage Gainsight resources (internal webinars, release notes, SMEs, etc.) to keep current on product changes.
  • Ensure learning content is current (aligned with product or best practice changes), high quality, and engaging.
  • Write effective instructional text, video scripts, and instructional graphics.
  • Leverage AI to expedite content development, research, and revision.

Requirements

  • 2+ years of relevant experience building online learning content for SaaS companies.
  • Experience with curriculum development applications and/or video production tools such as Camtasia, Articulate 360, or Captivate.
  • Background or degree/certificate focused on instructional design, curriculum development, communications, or education.
  • Experience leveraging AI tools to accelerate content development, generate assessments, etc.
  • Strong spoken and written English communication skills.
  • Understanding of the ADDIE development model or similar frameworks.
  • The ability to thrive in a rapidly changing environment.
  • Ability to work independently and manage time effectively.
Benefits
  • fully covered medical premiums (employee-only)
  • flexible PTO
  • 401(k) plan
  • dental and vision coverage
  • remote work options
  • $10,000 lifetime fertility stipend
  • access to coworking spaces around the globe
  • dedicated Recharge Holidays - one long weekend each quarter to relax and reset

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
eLearning developmentcurriculum developmentvideo productionscript writingcontent revisionmultimedia designdata analyticsAI content developmentassessment generationADDIE model
Soft skills
communication skillstime managementindependenceadaptabilitycollaboration
Certifications
degree in instructional designcertificate in curriculum developmentcertificate in communicationscertificate in education
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