Brand Sales Manager
Chobani
Senior Director, Sales Investigations
Centene Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Illinois, Montana, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $145,100 - $268,800 per year
Job Level
Senior
About the role
- Serves as a strategic leader overseeing all enterprise-wide sales investigations, with a primary focus on Medicare sales
- Leads a high-performing investigation team responsible for examining allegations of non-compliant or fraudulent sales practices involving agents and agencies
- Ensures all investigative activities align with federal and state regulations, internal policies, and ethical standards, safeguarding the integrity of the organization's sales operations
- Develop and execute the enterprise-wide strategy for sales investigations, ensuring timely, accurate, and consistent resolution of cases
- Lead, mentor, and develop a team of investigators, ensuring alignment with company values, business priorities, and compliance expectations
- Direct investigations into potential sales misconduct, fraud, misrepresentation, or non-compliant practices; oversee root cause analyses and corrective action planning
- Ensure investigative practices comply with CMS, state insurance departments, and other regulatory bodies
- Partner and build strong relationships with Compliance, Legal, HR, and Medicare plan and Sales leadership to mitigate risk and address systemic issues uncovered during investigations
- Provide executive-level reporting on investigation outcomes, trends, and risks; advise senior leadership on proactive risk management strategies
- Continuously evaluate and enhance investigative methodologies, tools, and training to ensure best-in-class processes
- Manage vendor and contractor relationships to ensure compliance with contracts and effective delivery of services supporting the Sales Investigations team
- Develop preventative strategies, including controls, monitoring, and training, to reduce recurrence of sales-related issues
- Serve as a trusted advisor to senior leadership on ethical sales practices and reputational risk
- Performs other duties as assigned
Requirements
- Bachelor’s degree compliance, legal studies, related field or equivalent experience required; master’s degree or Juris Doctor (JD) preferred
- 7+ years progressive experience in investigations, compliance, sales oversight, or regulatory affairs within healthcare, insurance, or managed care required
- 5+ years management experience managing investigative, sales operations or compliance team required
- Strong understanding of Medicare product sales practices, CMS regulations, and Medicare guidelines required
- Proven ability to handle complex, sensitive investigations with discretion and integrity required
- Exceptional analytical, communication, and problem-solving skills required
- Demonstrated ability to influence senior executives and collaborate across functions required.
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
investigationscompliancesales oversightregulatory affairsanalytical skillsproblem-solving skillsrisk managementroot cause analysiscorrective action planningpreventative strategies
Soft skills
leadershipmentoringcommunicationcollaborationdiscretionintegrityinfluencingrelationship buildingteam developmentstrategic thinking
Certifications
Bachelor's degreeMaster's degreeJuris Doctor (JD)
