Cellulant

Financial Planning and Analysis

• Generate and send accurate, timely invoices to customers across various product lines and markets
• Ensure billing aligns with contracts, usage data, and agreed pricing structures.
• Maintain customer billing records and ensure completeness and accuracy in billing systems.
• Monitor bank accounts for incoming payments and post receipts against open invoices.
• Identify and follow up on unallocated or unmatched payments.
• Reconcile AR subledger to the general ledger on a monthly basis.
• Manage the full collections process — send payment reminders, follow up with customers, and escalate overdue accounts as needed.
• Build strong relationships with internal account managers and external customers to resolve queries and disputes.
• Prepare AR aging reports, bad debt provisions, and expected cash flow from receivables.
• Support month-end close with AR schedules, reconciliations, and journals (e.g. revenue deferrals, accruals, write-offs).

Financial Accountant, Receivables & Reconciliation

DevOps Engineer

• Collaborate with your team to ensure the timely recording of tickets on Sysaid, and drive the resolution process within specified Service Level Agreements (SLA)
• Take the lead in proactively monitoring our services to maintain continuous high-quality service for our customers
• Identify potential issues before they impact the user experience and implement preventive measures
• Effectively escalate service issues to the appropriate stakeholders and follow up diligently to ensure timely resolution within specified SLA
• Keep stakeholders informed of the progress and resolution status
• Oversee the continuous archiving of data and maintain databases in a lightweight state to maximize transactional efficiency
• Implement best practices for data management and contribute to database optimization efforts
• Be available for on-call support, especially during critical periods or in the event of system outages
• Collaborate with the development teams to communicate and apply changes effectively

Senior Software Engineer – Site Reliability Engineering

Data Analyst

• Ensure accurate and timely processing of payroll transactions for Cellulant Group entities
• Manage any payroll discrepancies, ensuring prompt resolution
• Utilise advanced data analytics tools to analyse reports from our primary HRIS, payroll system and performance management systems and extract meaningful insights related to workforce trends, performance, and efficiency
• Generate regular and ad-hoc reports on payroll and people analytics for senior leadership
• Identify opportunities for process improvement in both payroll and analytics functions

Associate Analyst, Payroll & People Analytics

Sales

• Develop and execute the comprehensive market entry and growth strategy for the proxy business across Zambia
• Proactively identify new business opportunities, high-growth commercial sectors, and untapped customer segments for our existing service lines
• Drive the commercial pipeline to consistently meet and exceed revenue targets, client acquisition quotas, and local market share milestones
• Monitor local market trends, competitor movements, and shifting regulatory developments to adapt our commercial positioning
• Build, nurture, and maintain high-yield relationships with key enterprise clients, strategic partners, and local stakeholders
• Lead commercial discussions to negotiate contracts, pricing frameworks, and service level agreements (SLAs) that protect profitability
• Serve as the primary, high-touch local point of contact and escalation path for major corporate accounts within the country
• Establish formal partnerships with local businesses, third-party service providers, agents, and relevant regulatory bodies to build local brand credibility
• Oversee daily local operations to ensure seamless delivery of proxy services, identifying and resolving operational bottlenecks rapidly
• Collaborate closely with regional leadership and global headquarters to ensure absolute alignment on backend systems, compliance frameworks, and financial reporting
• Prepare and present regular strategic reports tracking sales pipelines, KPIs, regional growth, market insights, and localized risks to the senior executive team

Financial Accountant, Receivables & Reconciliation

Senior Software Engineer – Site Reliability Engineering

Associate Analyst, Payroll & People Analytics

Senior Sales Manager