Financial Systems Support Specialist
Gordon Rees Scully Mansukhani, LLP
SQL
IT Infrastructure Specialist
Celestica
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $71,370 - $94,574 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudCyber SecurityLinux
About the role
- Install, maintain, upgrade, and continuously improve the site's operating environment to ensure reliability, performance and security
- Monitor and upkeep operating environments; respond to incidents & problems; plan for growth and deploy new technologies
- Design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware
- Troubleshoot user-reported problems; support web access and telephony services
- Acquire, replace and decommission related equipment, software and services
- Participate in development of effective network design and strategy
- Provide technical support, maintenance, and guidance on network issues
- Perform service monitoring and reporting with focus on risk management and compliance
- Explore new solutions, enhancements and continuous improvement opportunities
- Provide network troubleshooting and solutions while minimizing downtime
- Install and configure network equipment; monitor systems to improve network performance
- Lead projects and change management initiatives; manage external service providers and vendors
- Configure, maintain, and troubleshoot Internet Proxy and VPN for secure access
- Administer application control policies, application controls, and endpoint security configurations
Requirements
- Strong customer service orientation
- Strong analytical, troubleshooting and problem solving skills
- Good communication (both oral and written) and documentation skills
- Good leadership and teamwork skills
- Negotiation and conflict resolution skills
- Good ability to plan projects and tasks
- Good understanding of IT requirements for an end to end solution, including security, business continuity, disaster recovery, risk analysis and preparing business cases
- In-depth knowledge of the Windows OS (server and client) and the desktop operating environment
- Linux and other mainstream OS knowledge will be helpful
- Fundamental knowledge of networking concepts
- Fundamental knowledge of ITIL 4 Foundation
- Advanced knowledge of infrastructure service management & diagnostic tools and processes
- Advanced knowledge of end-point security management tools and processes
- Experience handling network security issues (viruses, malware, social engineering)
- Understanding of IT Infrastructure asset lifecycle management
- Understanding of NIST CSF and 800-171
- 4 to 6 years of relevant experience in a similar role or industry
- Bachelor's Degree in related field
- Vendor Certifications preferred: CompTIA Security+ or Network+, CheckPoint or FortiGate Firewall, Cisco CCNA or CCNP, Fortinet Certified Professional or Solution Specialist
