Cedar

Partner Training and Education Coordinator

Cedar

full-time

Posted on:

Location Type: Hybrid

Location: California • New York • United States

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Salary

💰 $70,000 - $120,000 per year

About the role

  • Design and host webinars, CE-style trainings, and onboarding sessions for real estate agents, lenders, and industry professionals
  • Develop and maintain training decks and partner enablement materials
  • Create repeatable and scalable onboarding programs for new partners
  • Track attendance, engagement, and referral conversions to measure program success
  • Identify training gaps and collaborate with leadership to produce targeted educational modules
  • Develop consumer and partner-facing materials, including booklets, one-pagers, visual storyboards, and explainer decks
  • Write scripts and outlines for educational videos, webinars, and online learning content
  • Coordinate with Marketing and Sales teams to align visuals, tone, and messaging
  • Refresh and update materials to reflect product changes and market data
  • Host recurring webinars for partners and prospective buyers
  • Create specialized sessions for key audiences such as first-time homebuyers, cash-out participants, and investors
  • Collect and analyze Q&A data to continuously refine training content and address common questions
  • Partner with Marketing and Product teams to embed educational flows into Cedar’s website and CRM
  • Develop automated email sequences and digital onboarding journeys for new partners
  • Track engagement metrics (attendance, open rates, video views) to identify high-performing content
  • Support post-close educational initiatives for renewals, buyouts, and ongoing customer engagement
  • Train internal sales and home advisor teams on updated materials and messaging
  • Gather feedback from sales and partner interactions to improve training content and resources
  • Ensure alignment between professional and consumer education for consistent communication across audiences

Requirements

  • 3+ years of experience in mortgage, real estate, or financial services with a focus on training, onboarding, or education
  • Strong presentation and facilitation skills, comfortable hosting live and virtual sessions
  • Understanding of real estate transactions, mortgage processes, and compliance standards
  • Experience developing professional training programs and educational materials
  • Familiarity with CRM and marketing automation tools
  • Excellent communication and writing skills with attention to detail and organization
  • Ability to manage multiple projects and coordinate across departments
  • Passionate about expanding home affordability and helping professionals better serve their clients
Benefits
  • Offers Equity
  • Offers Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training program developmenteducational content creationwebinar hostingscript writingdata analysisemail automationonboarding program designpresentation skillsfacilitation skillscontent refinement
Soft Skills
communicationorganizationcollaborationproject managementattention to detailadaptabilityleadershipcustomer engagementfeedback gatheringpassion for education