CDK Global

Field Account Executive

CDK Global

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $65,000 - $90,000 per year

Job Level

Mid-LevelSenior

About the role

  • Successfully coordinating and installing the Automated Vehicle Registration System (AVRS) products into new and existing clients
  • Providing training and ongoing support to increase transaction volume
  • Driving AVRS revenue through customer process and product satisfaction
  • Seeking out untapped revenue potential with existing customers
  • Demonstrating knowledge of coordinating successful pre-install meetings
  • Scheduling and conducting installs with complete client satisfaction
  • Providing initial user training and retraining as requested by the client
  • Analyzing client volume and seeking out untapped AVRS revenue opportunity
  • Presenting AVRS value to key customer stakeholders
  • Overcoming objections to increasing EVR volume
  • Providing ongoing customer support by visiting each client regularly

Requirements

  • Ability to develop/gain installation and training expertise of AVRS' EVR products
  • Superior knowledge about this position's assigned jurisdiction DMV operations
  • High level of dealership process knowledge
  • PC hardware and software proficiency required, including Microsoft Office proficiency, Windows operating systems, and light networking
  • Must possess the ability to apply technical knowledge to problem-solving
  • Must have excellent oral, presentation, and written communication skills, as well as effective listening skills
  • Must be outgoing and approachable
  • Must be well organized and ensure all AVRS /CDK accounts and internet logins are maintained daily
  • Must exhibit the ability to work with little supervision, able to prioritize and manage time
  • Must have a clean DMV record, valid driver's license, and the ability to sit and drive for long periods
  • Must be able to lift and move computer equipment, and/or boxes of license plates (~30 lbs each)
Benefits
  • Medical, dental, and vision benefits
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AVRS installationEVR product expertiseDMV operations knowledgedealership process knowledgePC hardware proficiencyMicrosoft Office proficiencyWindows operating systemslight networkingproblem-solvingclient volume analysis
Soft skills
oral communicationpresentation skillswritten communicationeffective listeningoutgoingapproachableorganizational skillstime managementability to work independentlycustomer support
Certifications
valid driver's licenseclean DMV record
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