Social Media Manager

• Review and moderate user-generated content to ensure compliance with platform guidelines.
• Evaluate text, image, and video submissions for accuracy, safety, and appropriateness.
• Apply company policies consistently while balancing speed and accuracy.
• Meet defined KPIs for productivity, quality, and reliability.
• Escalate high-risk or complex cases to specialized teams.
• Contribute to maintaining a safe online environment for millions of users.

Content Moderator – Social Media Trust & Safety, German C1, English

Video Editor, Social Media – Freelance

Social Media Customer Care Specialist, French B2/C1, English

Customer Care Specialist – Social Media, German B2/C1, English

Social Media Customer Care Specialist, Dutch B2/C1, English