Sama

Quality Analyst Project Coordinator, French

Sama

contract

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Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Review and audit labeled datasets for text and image-based content to ensure accuracy, consistency, and adherence to guidelines.
  • Document and share feedback with individual labelers; provide actionable and constructive feedback.
  • Identify trends and insights in quality performance and mitigate quality issues.
  • Communicate quality trends and calibrate with the customer on instructions and edge cases.
  • Evaluate AI-generated responses for correctness, clarity, relevance, and alignment with task instructions.
  • Apply Consumer Packaged Goods domain knowledge to classify and describe products.
  • Collaborate with cross-functional teams to update labeling workflows and improve quality.
  • Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement.
  • Generate responses with intentional but realistic grammar, spelling, and structural errors as required.
  • Run calibration sessions to align QA standards and help train new reviewers or analysts.
  • Adapt quickly to evolving guidelines, new task types, and AI model updates; ensure documentation is up to date.

Requirements

  • English as a second language - minimum C1 English proficiency required.
  • C2 level of French.
  • Ability to follow linguistic and situational writing prompts.
  • Excellent written communication and coordination skills.
  • 2 years working experience in a corporate/business environment.
  • Prior experience in at least one of: Linguistic QA; Data annotation for NLP/AI projects; ESL/EFL teaching, editing, or copyediting.
  • Keen eye for detail - spotting subtle grammar and structure issues others miss.
  • Comfortable reviewing and providing feedback on structured data.
  • Ability to give actionable and constructive feedback to annotators.
  • Experience with creating and tracking timelines, milestones, and status reports is a plus.
  • Preferred: C1 or C2 level English proficiency, familiarity with error tagging systems, experience in CPG industry/workflows or relevant retail product knowledge.
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