Catchafire

Operations

• Draft and send event-related communications, including invitations, confirmations, reminder emails, day-of instructions, and post-event thank-you messages and surveys.
• Own and manage communication timelines to ensure participants and speakers receive clear, accurate, and timely information.
• Support content refinement for events, including updating scripts, outlines, facilitator prompts, and talking points.
• Prepare nonprofit participants for events by sharing relevant materials, outlining expectations, and helping them outline needed consultations or resources.
• Create event materials such as slide decks, landing pages, prep packets, facilitator guides, and run-of-show documents.
• Manage event data, including uploading attendance, survey results, and post-event notes into the CRM.
• Produce event impact reports and summaries for internal stakeholders, highlighting trends, insights, and recommendations.
• Support the planning and execution of virtual and in-person events, ensuring all logistics run smoothly.
• Coordinate location booking, onsite logistics, and catering arrangements for in-person events.
• Provide day-of support such as attendee check-in, vendor coordination, technical assistance, and general event troubleshooting.

Operations Associate