Castorama

Counselor

• Ensure customer satisfaction through a high-quality welcome
• Advise customers on products suited to their needs
• Grow sales in your department
• Propose complementary solutions and various services
• Support customers in their home improvement projects
• Maintain a well-run self-service area: shelving/stocking, shelf cleanliness, facing
• Contribute to enhancing the product offer: displays, showcases, and energizing the shelf presentation

Technical Sales Advisor, Indoor Garden

• Développer le chiffre d'affaires de ton rayon
• Proposer des solutions complémentaires et différents services
• Accompagner le client dans ses projets d'amélioration de la maison
• Garantir un libre-service de qualité : mise en rayon, propreté du linéaire, facing ...
• Contribuer à la valorisation de l'offre : podiums, vitrines...
• Dynamiser le linéaire (opérations commerciales, promotions...)

Conseiller de Vente Technique – Jardin Intérieur (F/H)

• Garantir la satisfaction du client par un accueil de qualité et des conseils
• Développer le chiffre d'affaires de ton rayon
• Proposer des solutions complémentaires et services
• Accompagner le client dans ses projets d'amélioration de la maison
• Garantir un libre-service de qualité
• Contribuer à la valorisation de l'offre
• Dynamiser le linéaire

Conseiller de vente – Bâti

• garantir la satisfaction du client grâce à un accueil de qualité et des conseils sur les produits adaptés à son besoin
• développer le chiffre d'affaires de ton rayon
• proposer des solutions complémentaires et différents services
• accompagner le client dans ses projets d'amélioration de la maison
• garantir un libre-service de qualité : mise en rayon, propreté du linéaire, facing ...
• contribuer à la valorisation de l'offre : podiums, vitrines...

Conseiller de vente, Décoration

Controller

• Monitor and analyze key management indicators: margin, operating profit, shrinkage rate, stock turnover, etc.
• Optimize store profitability by developing effective management tools: forecast budgets, reporting, etc.
• Ensure correct implementation of administrative and management procedures, cash security measures and logistical organization.
• Lead and drive action plans developed following national audits to improve store results and customer satisfaction.
• Develop the skills and performance of each team member: recruit, train and promote talent.

Retail Management Controller Intern

Customer Support

• Develop and retain a high-potential portfolio of professional customers
• Build trust-based relationships and ensure a seamless customer journey for professional clients
• Analyze your portfolio and identify growth opportunities
• Monitor performance indicators and implement concrete improvement actions
• Drive the PRO strategy within the store and manage the C-PRO team

Customer Relations Area Manager, Professional

Assistant

• Assist customers with their projects by ensuring product orders are made available
• Recommend the services best suited to customers' needs
• Help grow the store's customer portfolio by following up on quotes
• Manage and organize installation services for our customers
• Ensure after-sales support (SAV) and propose suitable solutions to customers
• Manage the vehicle rental service

Store Sales Assistant

• Ensure customer satisfaction through a warm welcome and tailored product advice
• Offer additional services to improve customer satisfaction
• Maintain high-quality self-service areas: stocking shelves, keeping aisles clean, and facing products
• Help showcase the range: display stands, window displays, and energize the shelving

Sales Advisor, Home Improvement

Director

• Ensure the sustainable growth of the store
• Develop growth opportunities and enhance the brand's attractiveness
• Put customer satisfaction at the heart of decision-making
• Transform the customer journey into a unique shopping experience
• Manage and drive the store's P&L (profit and loss)
• Foster close relationships with the team

Store Manager

Principal

• Supervises the Welcome/Cash team, ensuring the smooth operation of the reception/cash desk
• Welcomes, informs and assists customers with financing solutions
• Ensures reliable management of safes, cash floats and bank transactions

Lead Cash Desk Host

• Ensure customer satisfaction by providing a high-quality welcome and expert product advice
• Offer a range of services to enhance customer satisfaction
• Maintain high-quality self-service areas: stocking shelves, keeping linear displays clean, and ensuring correct facing
• Contribute to merchandising and enhancing the product offer: displays, shop windows, and energizing shelf presentation (sales campaigns, promotions)

• Ensure customer satisfaction by providing a high-quality welcome and service
• Recommend products tailored to customer needs
• Drive sales in the department
• Offer complementary products and services
• Contribute to enhancing and showcasing the product offering
• Energize merchandising with promotions and sales initiatives

Sales Advisor – Student Contract

People Operations

• Implements the full range of HR development activities: recruitment, onboarding, skills development and career management
• Develops, implements and monitors the store’s training plan
• Supports managers in managing their teams and in implementing change management projects

Work-Study Store HR Coordinator – M/F

• Ensure customer satisfaction through a welcoming approach and knowledgeable advice
• Grow sales in your department
• Offer complementary solutions and a range of services
• Support customers with their home improvement projects
• Ensure a high-quality self-service area
• Help showcase and enhance the product offering
• Keep shelving and displays dynamic

Student Contract – Sales Advisor

• ensure customer satisfaction by providing a warm welcome and advising on products suited to their needs
• offer additional services to enhance customer satisfaction
• maintain high-quality self-service areas: stocking shelves, keeping fixtures clean and tidy, facing products...
• help showcase the product range: displays, windows, etc., and energize the sales floor (promotional activities, special offers...)

Technical Sales Advisor, Indoor Garden

Conseiller de Vente Technique – Jardin Intérieur (F/H)

Conseiller de vente – Bâti

Conseiller de vente, Décoration

Retail Management Controller Intern

Customer Relations Area Manager, Professional

Store Sales Assistant

Sales Advisor, Home Improvement

Store Manager

Lead Cash Desk Host

Sales Advisor, Home Improvement

Sales Advisor – Student Contract

Work-Study Store HR Coordinator – M/F

Student Contract – Sales Advisor

Sales Advisor – Home Improvement