Castlemain

Bilingual

• Co-develop and deliver wellness strategies and initiatives aligned with organizational goals.
• Provide team members with one-on-one support, mentorship, and resources to enhance their wellness.
• Build and maintain relationships with Elders, Knowledge Keepers, and community mental health supports.
• Uphold confidentiality in all interactions, while following duty-to-report protocols as needed.
• Execute wellness programs rooted in Indigenous cultural practices and trauma-informed approaches.
• Collaborate with the Wellness Lead to refine wellness strategies based on feedback and observed outcomes.
• Identify opportunities for enhancements and quality improvements in program delivery.
• Act as a trusted resource for team members, offering empathetic support and guidance.
• Support internal communications to increase engagement with wellness initiatives.
• Maintain a comprehensive wellness database in partnership with the Wellness Resource Coordinator.
• Monitor and evaluate program success, providing insights, observations, and data to leadership.
• Work independently and collaboratively in a fast-paced, evolving environment.

Wellness Specialist, Bilingual EN/FR

Operations

• Partner with internal teams to ensure effective service delivery from internal functions including Finance, HR and IT.
• Work collaboratively with the project team to develop and implement critical program processes and workflows, including processes directly related to community-facing service delivery.
• Work directly with service design and delivery partners to bring an operational, data-driven approach to proactively identify and solve complex challenges
• Help manage resourcing, and profitability.
• Contribute to projections and reporting.
• Identify and solve problems.
• Develop, own, and improve processes.
• Document and share learnings.
• Help manage the program budget including reviewing and approving expenses, preparing monthly client invoices, reporting on budget burn.
• Assist with ad-hoc tasks as needed such as supply procurement and booking travel.
• Communicate and occasionally present to diverse group of stakeholders.

Operations Manager

• Providing expert travel planning and booking services for our travelling team members
• Triaging incoming travel booking requests to determine urgency and assign appropriate priority level
• Planning and managing travel itineraries including flights, accommodations, transportation, and other logistics
• Developing and maintaining relationships with travel vendors to secure the best rates and services
• Ensuring all travel arrangements comply with the Program’s travel policies and budget guidelines
• Working directly with the Finance team to ensure travel expenses are appropriately categorized
• Providing both pre-travel and post-travel support such as expense report development
• Identifying opportunities for efficiencies in current travel request workflows

Operations – Travel Specialist

Learning and Development

• Schedule virtual training sessions and meetings in Microsoft Teams.
• Maintain and update the organization’s training calendar.
• Prepare and send calendar invitations.
• Coordinate with the Settlement Training Team to assign self-directed learning modules.
• Promote and communicate training offerings.
• Maintain accurate and up-to-date training documentation, records, and tracking tools.
• Manage the organization and version control of training materials in SharePoint.
• Support the creation of training and development plans.
• Collaborate closely with instructors, the Training Lead, and other team members.

Wellness Specialist, Bilingual EN/FR

Operations Manager

Operations – Travel Specialist

Training Coordinator