Cash Depot

Operations

• Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities.
• Provide cash and courier services to ATM and AirVac customers as required
• Perform courier functions such as cash replenishment, atm and smart safe pulls, coin delivery, and deposits
• Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machine, replenish receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow up
• Partner with the territory dispatcher to execute dispatch request as scheduled and requested.
• Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
• Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner.
• Perform administrative paperwork in a complete, accurate and timely manner.
• Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.
• Assist other technicians and help train or perform ride along training, as needed.

Cash Operations Technician

Field Engineer

• Install, convert, repair and remove ATMs and Air/Vac equipment
• Perform cash replenishment and coin removal
• Complete tasks as assigned by supervisor or staff
• Communicate inventory and support requests
• Maintain efficiency and safety standards
• Train or assist other technicians as needed

Cash Operations Technician

Field Service Technician