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Field Service Technician
Cash DepotField Service Technician responsible for installation and maintenance of ATMs and Air/Vac equipment. Ensuring timely service, training, and adherence to safety protocols with teamwork.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in the installation and maintenance of ATMs and Air/Vac equipment, with a strong focus on safety, efficiency, and technical competencies. Proven ability to communicate effectively, manage inventory, and adapt to changing work environments.
Highest-signal resume keywords
ATM Installation and MaintenanceElectro Mechanical TroubleshootingCash Replenishment and Coin RemovalExcellent Communication SkillsOrganizational and Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ATM InstallationAir/Vac Equipment MaintenanceElectro Mechanical WorkCash Depot ProductsInventory ManagementTechnical CompetenciesSafety ProceduresField Service Handbook Compliance
Soft Skills
Excellent CommunicationOrganizational SkillsCritical ThinkingAdaptabilityTeam Player
Certifications & Qualifications
High School Degree / GEDValid Driver’s License
Industry Keywords
Field ServiceCash DepotSafety StandardsEfficiency ImprovementsOn-Call Duty
About the role
Key responsibilities & impact- Responsible for the installation and maintenance of ATMs and Air/Vac equipment
- Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products
- Perform cash replenishment and coin removal, as scheduled and requested
- Partner with the territory dispatcher to execute dispatch request as scheduled and requested
- Complete tasks as assigned by supervisor or applicable Cash Depot staff members
- Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner
- Perform administrative paperwork in a complete, accurate and timely manner
- Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers
- Assist other technicians and help train or perform ride along training, as needed
- Follow all security procedures and policies
- Maintain a professional image, both personal and vehicle
- Maintain inventory standards as required
- Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products
- Identify and recommend efficiency improvements
- Operate as a team player
- Flexible work schedule with on-call duty
- Work independently with minimal supervision
Requirements
What you’ll need- High School Degree / GED
- Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer
- Ability to drive a vehicle over 50% of the shift
- Ability to work in a safe manner when lifting and performing tasks associated with position
- Experience in trouble shooting or electro mechanical work
- Ability to follow the expectations set forth in the Field Service Handbook
- Excellent communication skills, written/verbal with internal and external contacts
- Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver
- Ability to adapt to change in the workplace or assignment of duties
Benefits
Comp & perks- Competitive Medical, Dental & Vision benefits
- Company paid Life Insurance & Short Term Disability
- Paid Holidays and PTO
- Medical Deductible Reimbursement & Wellness Benefit Program's
- 401(k) with Company Match
- Generous Profit Sharing Bonus