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Cash Operations Technician
Cash DepotResponsible for cash operations of ATM and AirVac machines with first line maintenance duties. Providing cash and courier services, collaborating with dispatchers and ensuring metric standards.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cash operations and first line maintenance for ATM and AirVac machines, ensuring efficient service delivery and adherence to safety protocols. Proficient in troubleshooting electro-mechanical issues and maintaining high standards of communication and organization.
Highest-signal resume keywords
Cash Operations ManagementFirst Line MaintenanceTroubleshooting Electro-Mechanical SystemsExcellent Communication SkillsDOT Medical Examiner’s Certificate
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cash ReplenishmentATM MaintenanceSmart Safe PullsCoin DeliveryDiagnostics RunningSoftware UpdatesProblem-SolvingSafety Compliance
Soft Skills
Organizational SkillsDetail-OrientedMulti-TaskingCritical ThinkingAdaptability
Certifications & Qualifications
High School Degree / GEDValid Driver’s LicenseDOT Medical Examiner’s Certificate
Industry Keywords
Cash DepotField Service HandbookSecurity ProceduresInventory ManagementEfficiency Metrics
About the role
Key responsibilities & impact- Responsible for the cash operations of an ATM and AirVac machines along with first line maintenance responsibilities.
- Provide cash and courier services to ATM and AirVac customers as required
- Perform courier functions such as cash replenishment, atm and smart safe pulls, coin delivery, and deposits
- Perform basic First Line Maintenance functions as needed such as clearing jams, rebooting machine, replenish receipt paper, running diagnostics, software updates, and escalation of issues to tech support for further follow up
- Partner with the territory dispatcher to execute dispatch request as scheduled and requested.
- Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
- Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner.
- Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.
- Assist other technicians and help train or perform ride along training, as needed.
- Must follow all security procedures and policies.
Requirements
What you’ll need- High School Degree / GED
- Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
- Ability to obtain and maintain a DOT Medical Examiner’s Certificate (Federal Medical Certification) is required
- Ability to drive a vehicle over 50% of the shift.
- Ability to work in a safe manner when lifting and performing tasks associated with position.
- Experience in trouble shooting or electro mechanical work.
- Ability to follow the expectations set forth in the Field Service Handbook.
- Excellent communication skills, written/verbal with internal and external contacts.
- Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
- Ability to adapt to change in the workplace or assignment of duties.
Benefits
Comp & perks- Generous Profit‑Sharing Bonus — share directly in the company’s success and reap the rewards of what we build together
- Competitive Medical, Dental & Vision coverage
- Company‑paid Life Insurance & Short‑Term Disability
- Paid Holidays and PTO
- Medical Deductible Reimbursement & Wellness Benefit Programs
- 401(k) with Company Match