Carwow.es

Chief Marketing Officer

• Own the implementation and performance of marketing campaigns across display, programmatic, and paid social channels.
• Coordinate cross-channel online marketing campaigns to ensure cohesive messaging and optimal performance.
• Manage and optimize display and programmatic advertising campaigns, including strategy development, audience targeting, and bid management, with hands-on experience using a DSP like DV360.
• Plan, execute, and analyze paid social media campaigns across various platforms, optimizing for key performance indicators.
• Utilize our Customer Data Platform (CDP) for audience segmentation, personalization, and activating data-driven marketing initiatives.
• Work hand-in-hand with our Growth Marketing Manager to develop and execute overarching growth strategies.
• Keep all content and advertising material for advertising partners up to date, ensuring brand consistency and compliance.
• Collaborate closely with the Brand Marketing team to develop compelling new marketing materials for all channels.
• Be responsible for updating the business on performance across all owned channels, along with producing bespoke reports for our partners.

Growth Marketing Executive

Account Manager

• You will take responsibility for building and expanding partnerships with major car manufacturers.
• You will be the primary point of contact for OEM partners and oversee all projects, from relationship development to the implementation of innovation projects.
• You will win business with strong pitches and excel at establishing long-term commercial relationships with new partners to further position Carwow as a marketing and sales partner.
• To achieve this, you will work closely with the Commercial team to ensure the success of marketing campaigns.
• You will prepare presentations for partners, leveraging Carwow’s data and insight tools to produce tailored analyses and reports.
• You will lead the end-to-end execution of projects in collaboration with relevant teams across Carwow.
• ... and you will proactively identify potential challenges so problems can be avoided through early action.

Brand Partnerships Manager

Affiliate Manager

• Stakeholder management - partner with Hiring Managers and build high-trust relationships
• Execute the Operations/Sales hiring strategy and only ever improve quality of hire - raise the bar
• ATS mastery - don’t just keep a tidy house, unlock new ways to leverage one of the most powerful ATS’s available today
• Hiring excellence - be the expert and level up those around you. Promote hiring discipline, enhance interview technique, onboard new hiring managers and be an ambassador for our tooling across your teams
• DEI - establish goals with your hiring teams and unlock new ways to consistently achieve them
• Candidate experience - don’t settle for good enough, work with your hiring teams to make it best-in-class
• Always be improving - as a team we must be continuously improving things, so it is critical that new team members are too
• Reporting - establish cadence and build dashboards to inform your hiring teams, always staying on the front foot

Junior Talent Partner

Analyst

• You monitor key metrics and ensure the underlying data is accurate and reliable
• You analyze supply and demand data on our platform (e.g., number of enquiries, conversion rate optimization, price coverage) and identify patterns, anomalies and trends
• You prepare figures so they are easy to understand (e.g., clear analyses and visualizations)
• You help derive decisions, for example where we need more dealers or how we can improve the offering
• You act as the interface to our CRM team and provide recommendations on which offers should be promoted
• You share your findings in regular meetings with the team and discuss possible measures and next steps together with colleagues from Sales, Commercial and Analytics
• You support data-related projects in Germany (e.g., KPI changes, migrations, data quality)

Junior Marketplace Analyst

Operations

• You are the central point of contact and first port of call for our partner dealers and our Commercial team for all operational questions regarding the Carwow platform. You ensure their requests are handled quickly and efficiently, ensuring smooth operations.
• You identify weaknesses in partner workflows and, together with internal teams (e.g., Product & Tech), develop solutions to improve operational efficiency.
• You support the team with data-driven performance analysis of our partners and produce concrete, actionable recommendations for Account Management as well as the Sales and Strategy teams.
• You gain deep insights into our data-driven systems and help ensure the integrity and quality of partner data.
• You work on exciting cross-functional projects (including implementing AI processes) to make Carwow smarter and more efficient and to improve the partner experience.
• You create and maintain both internal and external documentation and guides for operational processes.

Junior Partner Operations Manager

SEO Marketing

• In charge of defining, monitoring and improving technical health scores across our portfolio of brands
• Drive the crawling and indexation strategy across all sites
• Conduct technical audits to identify new optimisation opportunities and get them implemented to improve all areas of tech SEO
• Manage the technical prioritisation pipeline
• Educate the company and advocate the benefits of technical SEO
• Using technology and AI to build solutions that improve efficiency
• Document initiatives and track project progress
• Own the relationship with tech and tool vendors
• Collaborate with product and technical teams

Technical Organic Growth Manager – SEO, GEO

• This is a partnership focused role - Direct ownership of our partner relationships, new partner pitches and building rapport. The end goal is to expand the depth and breadth of carwow's partnerships with automotive brands in Spain
• Creation and delivery of coherent and professional partnership pitch decks
• Using data and insight to make your pitches come alive with client-relevant data and information
• Proactively managing our client partnerships and ongoing projects - from working with manufacturers to create and deliver marketing campaigns, brand experiences or retailer engagement.
• Working closely with our Commercial Team to ensure the effectiveness and success of our partner brand campaigns
• Ensuring successful delivery of projects by working collaboratively with other teams at carwow and spotting potential problems before they arise

Manager

• Framework development: develop and maintain a comprehensive enterprise privacy governance framework, encompassing internal policies, ROPAs, privacy notices, risk registers, and retention schedules. This role ensures our documentation aligns with the actual tech stack and processing activities while leading efforts to remediate any identified discrepancies.
• Culture & Training: create a strong internal perception of privacy as a "trust builder." Design and deliver role-specific training that is engaging, commercially relevant, and free of legal jargon.
• Business Partnering: develop appropriate business partnering relationships across the Marketing and Media teams and across other parts of the business and proactively take steps to support their understanding of privacy matters and their compliance. Provide expert advice to senior management and support the General Counsel in updating the Company Executives as needed.
• Breach response: play a key role in leading the investigation of data breaches and liaising with regulators as appropriate.
• DPAs/DSAs: support the legal team to draft and negotiate appropriate DPAs and DSAs for commercial deals.
• DSARs: set the business up to be able to respond to DSARs when necessary in the most streamlined and least disruptive manner.
• Retail Media and Ad Tech: work on new commercial propositions looking to leverage our data for 3rd party audience targeting and segmentation helping us to answer DDQs and design safe data sharing mechanisms.
• Corporate work: support the legal team in DD exercises for M&A and during funding exercises.
• Technical Integration: work closely with Data and Insights/IT/Engineering/Product teams to embed "Privacy by Design" principles and to translate complex data processing activities into clear, risk-based language for the General Counsel, Executives and business stakeholders.
• Operationalise Compliance: look for ways to integrate standard compliance process (e.g. DPIAs/LIAs/DPA/DSAs) into business workflows with an eye always on streamlined automation where possible.
• Multi-Jurisdictional: support our businesses in the UK, Germany, Spain and Portugal.

Senior Data Protection Manager

• As a Customer Care Agent, you will be the first point of contact for our customers for providing exceptional support to our valued customers across various channels including phone, email, and chat.
• Efficiently manage workload/volumes, prioritising urgent requests and ensuring timely responses
• Proactively identify potential bottlenecks and proactively address them to maintain a smooth workflow
• Strive to meet or exceed daily/weekly workload targets and response times
• Collaborate with your manager to manage workloads effectively during peak period
• Handle customer requests in a timely manner.
• Demonstrate a professional and positive attitude when dealing with challenging situations.
• Take ownership of assigned tasks, ensuring a clear understanding of process goals, timelines, and deliverables
• Diligently monitor customer interactions, seek guidance when needed, and implement solutions to ensure customer satisfaction and keep processes on track.
• Ensure client satisfaction throughout the process lifecycle.
• Work effectively with team members, specialists, and other departments to ensure seamless process execution.
• Consistently deliver high-quality customer support by adhering to established standards and guidelines.
• Pay close attention to detail and accuracy when handling customer information.
• Actively seek opportunities for self-improvement and professional development.
• Listen attentively to feedback from customers, colleagues, specialists, and managers, and actively act on it to refine processes, improve service quality, and enhance personal performance.
• Strive to minimize escalated calls by resolving customer issues at the first point of contact, proactively addressing their needs, and focusing on swift and satisfactory resolutions.
• Maintain a high level of customer satisfaction by providing friendly, personalized and effective support.

Growth Marketing Executive

Brand Partnerships Manager

Junior Talent Partner

Junior Marketplace Analyst

Junior Partner Operations Manager

Technical Organic Growth Manager – SEO, GEO

Brand Partnerships Manager

Senior Data Protection Manager

Customer Operations Representative – 6 months FTC