Carwow.es

Account Executive

• Manage a daily lead pipeline of listed vehicles, working to convert sales & achieve daily, weekly & monthly revenue targets
• Brokering negotiations between sellers & buyers, managing pricing expectations to achieve agreement between both parties
• Manage and overcome sales objections, adhering to our sales frameworks
• Upholding expected quality standards through all interactions & processes for both sellers & dealers- ensuring their experience with Carwow is positive to secure future, repeat business
• Achieving daily KPI expectations in terms of call volumes, email & text contact cadences
• Maintaining expected pipeline hygiene, updating all lead status & notes accordingly. Ensuring clear history of activity & smooth handover to our post-sales fulfilment teams
• Utilise and build your industry knowledge to provide expert advice and guidance to customers, ensuring they receive the best possible price for their vehicles.
• Engage in active communication with sellers and buyers through various channels, such as telephone, email, online support systems etc.
• Collaborate with cross-functional team members in our pre-qualification & post-sales teams, to provide insights and feedback on specific customer situations & needs.

Sales Executive

• You advise sellers on selling their cars through our "Sell My Car" platform and connect them with partner dealers to ensure a seamless customer experience for both parties
• You communicate across various channels such as phone, email, or WhatsApp to ensure an efficient sales process and thereby increase satisfaction for sellers and dealers
• Without your involvement many sales would literally fall through; you are the link between sellers and dealers and continuously drive high conversion rates

Analyst

• Reporting to the Head of Marketplace, the Commercial Analyst/Associate is a critical and highly visible position, vital to maintaining a healthy and growing marketplace.
• You will collaborate closely with senior leaders and various functions across the business.
• Your primary responsibility will be to drive our weekly and monthly business performance cadence, quickly identifying negative trends and growth opportunities, diagnosing their root causes, and translating these into actionable insights and strategic recommendations for the GYC leadership team.
• Work with all the Get Your Car (GYC) teams to identify areas for continued efficiency, being ruthlessly focused on flagging underperforming areas and holding teams to account.
• Contribute to the development of key tactical levers, and initiating projects to improve marketplace health at a broad scale, across our New and Used car marketplace.
• Becoming the internal expert on GYC with accountability for monitoring and reporting on day-to-day trading and forecasting, working cross-functionally to identify metrics that are off track, diagnosing the issues, and surfacing these to drive actions that get performance back on track.
• Prepare and lead weekly trading meetings, distilling complex information into clear, prioritised actions, following up on impact of actions and creating a framework that allows us to pull the right levers based on the insights we have available.
• Feed market-specific insights back into marketing discussions, leading analysis to highlight opportunities and threats, and act upon the team’s findings.
• Proactively partner with the marketing team to determine what levers to pull to drive sustainable growth in our marketplace.
• Act as a close partner to our Data Science & Analytics team to share learnings and partner on more detailed or complex analysis. Use your understanding of business performance to feed into weekly priority planning to ensure we’re focused on the highest value topics.

Commercial Analyst – Marketplace

Account Manager

• Become an expert on your brands, gaining a deep understanding of their challenges, opportunities and overall performance on the Carwow platform.
• Maintain regular and proactive communication with clients, primarily through phone and video calls, to build strong and long lasting relationships.
• Provide insightful performance analysis and recommend process improvements to dealer partners to enhance their return on investment on Carwow.
• Lead the onboarding and training of new dealerships, ensuring a seamless experience and driving high retention rates.
• Take ownership of your portfolio’s performance, with clear targets including the upselling of additional products and services.
• Collaborate closely with the field based Partner Success team to ensure client strategies are executed seamlessly and effectively.

Designer

• Own the visuals: Deliver high-quality, willing to dive into commercial cross-functional conversations as you are doing deep design work, campaigns, social, print, CRM, paid media, and event collateral.
• Be comfortable with ambiguity: Take open briefs and problem solve the solutions. You’ll figure out the "how" and bring ideas to life without needing heavy oversight.
• Partner up: Work closely with our Creative Strategist and copywriters to develop insight-led campaign directions. You'll bounce ideas around, debate concepts, and execute fast.
• Think commercially: Interpret brand guidelines pragmatically. You understand that we are a fast-moving scale-up, and you know how to balance stunning craft with commercial goals and tight deadlines.
• Lead by example: Provide constructive, objective feedback to our freelancers, ensuring their work aligns with our brand expectations and systems.
• Build the system: Produce assets that scale; layouts, toolkits, templates, and visual systems that support efficiency across the group.
• Champion creativity: Contribute actively to Carwow’s Creative Community, sharing inspiration, collaborating across teams and helping strengthen our creative culture.
• Be curious: Proactively explore AI solutions in the creative workflow without compromising on execution.

Senior Designer

Operations

• Prioritisation: Manage a high volume of requests, ensuring urgent tasks are handled quickly to meet daily targets.
• Problem Solving: Act as the lead contact for high-priority payment issues and technical failures, digging into the "why" to find a fix.
• Collaboration: Work closely with engineering and banking partners to resolve background issues without letting the ball drop.
• Process Efficiency: Watch for recurring bottlenecks and suggest practical ways to keep our workflows moving faster.
• Monitoring: Oversee daily processing and monitor wallet balances so dealers are always ready to bid.
• Onboarding: Guide new partners through the onboarding process, ensuring all compliance and documentation checks are handled with precision.
• Investigations: Lead the investigation into payment returns or reversals, ensuring any discrepancies are cleared up promptly.
• Operational Support: Help other teams coordinate collections and answer payment-related questions as they arise.
• Partner Support: Provide professional, personalised support to our dealers and sellers, making sure they feel heard and helped.
• Clarity: Translate complex technical payment errors into clear, easy-to-understand updates for partners and stakeholders.
• Resolution: Aim to solve issues on the first call or email, using empathy and expertise to de-escalate tough situations.
• Feedback: Share observations from your daily interactions to help the team improve our products and services.

Payment Operations Specialist

Marketing

• Define and lead our partner marketing strategy, aligning with business unit priorities and growth targets.
• Build and execute the B2B marketing plan across multiple markets, collaborating closely with product, marketing and commercial teams.
• Own multi‑channel, full‑funnel campaign planning and execution across e.g. LinkedIn, email, PR, webinars, in‑product messaging, and partner co‑marketing.
• Lead go‑to‑market strategy for new products, features and commercial initiatives, ensuring alignment and clarity across teams.
• Develop audience‑first campaigns shaped by market insight, performance data and strategic growth opportunities.
• Own and deliver industry‑facing brand events that elevate Carwow’s reputation and thought leadership.
• Partner with commercial operations and CRM teams to drive upsell, cross‑sell, nurture journeys and pipeline acceleration.
• Work with analytics and commercial teams to measure and optimise campaign performance.
• Line‑manage and develop a Senior B2B Marketing Executive.

Senior Partner Marketing Manager – B2B

Chief Marketing Officer

• Execute and optimise paid search campaigns across Google and Bing, including campaign setup, keyword research, ad copywriting, and performance monitoring.
• Support performance analysis by spotting trends and building reports alongside the team.
• Help shape the development of paid search strategies by conducting research, competitive analysis, and brainstorming new ideas.
• Collaborate with local market teams, organic search, Brand and marketing analytics by assisting with communication, data sharing, and coordination of activities.
• Stay up-to-date with industry trends and emerging technologies in paid search.

Performance Marketing Executive

• Own the implementation and performance of marketing campaigns across display, programmatic, and paid social channels.
• Coordinate cross-channel online marketing campaigns to ensure cohesive messaging and optimal performance.
• Manage and optimize display and programmatic advertising campaigns, including strategy development, audience targeting, and bid management, with hands-on experience using a DSP like DV360.
• Plan, execute, and analyze paid social media campaigns across various platforms, optimizing for key performance indicators.
• Utilize our Customer Data Platform (CDP) for audience segmentation, personalization, and activating data-driven marketing initiatives.
• Work hand-in-hand with our Growth Marketing Manager to develop and execute overarching growth strategies.
• Keep all content and advertising material for advertising partners up to date, ensuring brand consistency and compliance.
• Collaborate closely with the Brand Marketing team to develop compelling new marketing materials for all channels.
• Be responsible for updating the business on performance across all owned channels, along with producing bespoke reports for our partners.

Growth Marketing Executive

• You will take responsibility for building and expanding partnerships with major car manufacturers.
• You will be the primary point of contact for OEM partners and oversee all projects, from relationship development to the implementation of innovation projects.
• You will win business with strong pitches and excel at establishing long-term commercial relationships with new partners to further position Carwow as a marketing and sales partner.
• To achieve this, you will work closely with the Commercial team to ensure the success of marketing campaigns.
• You will prepare presentations for partners, leveraging Carwow’s data and insight tools to produce tailored analyses and reports.
• You will lead the end-to-end execution of projects in collaboration with relevant teams across Carwow.
• ... and you will proactively identify potential challenges so problems can be avoided through early action.

Brand Partnerships Manager

Affiliate Manager

• Stakeholder management - partner with Hiring Managers and build high-trust relationships
• Execute the Operations/Sales hiring strategy and only ever improve quality of hire - raise the bar
• ATS mastery - don’t just keep a tidy house, unlock new ways to leverage one of the most powerful ATS’s available today
• Hiring excellence - be the expert and level up those around you. Promote hiring discipline, enhance interview technique, onboard new hiring managers and be an ambassador for our tooling across your teams
• DEI - establish goals with your hiring teams and unlock new ways to consistently achieve them
• Candidate experience - don’t settle for good enough, work with your hiring teams to make it best-in-class
• Always be improving - as a team we must be continuously improving things, so it is critical that new team members are too
• Reporting - establish cadence and build dashboards to inform your hiring teams, always staying on the front foot

Junior Talent Partner

• You monitor key metrics and ensure the underlying data is accurate and reliable
• You analyze supply and demand data on our platform (e.g., number of enquiries, conversion rate optimization, price coverage) and identify patterns, anomalies and trends
• You prepare figures so they are easy to understand (e.g., clear analyses and visualizations)
• You help derive decisions, for example where we need more dealers or how we can improve the offering
• You act as the interface to our CRM team and provide recommendations on which offers should be promoted
• You share your findings in regular meetings with the team and discuss possible measures and next steps together with colleagues from Sales, Commercial and Analytics
• You support data-related projects in Germany (e.g., KPI changes, migrations, data quality)

Junior Marketplace Analyst

• You are the central point of contact and first port of call for our partner dealers and our Commercial team for all operational questions regarding the Carwow platform. You ensure their requests are handled quickly and efficiently, ensuring smooth operations.
• You identify weaknesses in partner workflows and, together with internal teams (e.g., Product & Tech), develop solutions to improve operational efficiency.
• You support the team with data-driven performance analysis of our partners and produce concrete, actionable recommendations for Account Management as well as the Sales and Strategy teams.
• You gain deep insights into our data-driven systems and help ensure the integrity and quality of partner data.
• You work on exciting cross-functional projects (including implementing AI processes) to make Carwow smarter and more efficient and to improve the partner experience.
• You create and maintain both internal and external documentation and guides for operational processes.

Sales Executive

Sales Executive

Commercial Analyst – Marketplace

Account Manager

Senior Designer

Payment Operations Specialist

Senior Partner Marketing Manager – B2B

Performance Marketing Executive

Growth Marketing Executive

Brand Partnerships Manager

Junior Talent Partner

Junior Marketplace Analyst

Junior Partner Operations Manager