Facilitate Supervisor responsibilities in accordance with company policies, procedures, and applicable laws.
Manage and coach employees in such areas as workout technique, underwriting methodology, income calculations, net present value results, account recognition, and customer service.
Prepare reports and track results and trends within the Loss Mitigation Underwriting Department.
Oversee daily team operations; provide guidance and direction in daily workflow and volume.
Provide consistent communication to the team regarding daily work goals, expectations, and any policy and/or process changes.
Monitor employees on underwriting guidelines and job performance through periodic loan sampling, group training, one on one interaction, and role play.
Ensure that all procedures and training materials are defined and validated annually.
Minimal travel supporting business operations may be required.
Requirements
High school diploma or equivalent required.
Bachelor’s degree preferred.
Three (3) to five (5) years of loss mitigation experience required.
Two (2) or more years of supervisory or management experience preferred.
Knowledge of HAMP, FHA, VA, and USDA underwriting guidelines required.
Knowledge of Microsoft Suite at an intermediate level preferred.
Benefits
Comprehensive healthcare plans for you and your family.
Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.
Applicant Tracking System Keywords
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