Carrier

Product Support Engineer

Carrier

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona

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Salary

💰 $77,500 - $135,250 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Contributes as the technical post-sale subject matter expert for multiple HVAC products and services
  • Resolves issues surrounding installation, usage, and training on products
  • Maintain and assess warranty and non-warranty related issues
  • Coordinates with customer service and sales team to identify customer support and service needs
  • Conducts training sessions, product demonstrations and develops criteria for evaluating effectiveness of training activities
  • Obtains information from customer and technical organizations, engineering, software, and product requirements to prepare training projects for customers and team members
  • Ensure implementation of training program
  • Traveling up to 25% in the USA

Requirements

  • 5+ years in light commercial/commercial HVAC service experience
  • High school diploma or GED
  • Ability to travel 25% domestically
  • Valid Driver’s License