HVAC Technical Support Specialist – Mini Split Focus
Almo Corporation
Product Support Engineer
Carrier
full-time
Posted on:
Location: Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $77,500 - $135,250 per year
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Contributes as the technical post-sale subject matter expert for multiple HVAC products and services
- Resolves issues surrounding installation, usage, and training on products
- Maintain and assess warranty and non-warranty related issues
- Coordinates with customer service and sales team to identify customer support and service needs
- Conducts training sessions, product demonstrations and develops criteria for evaluating effectiveness of training activities
- Obtains information from customer and technical organizations, engineering, software, and product requirements to prepare training projects for customers and team members
- Ensure implementation of training program
- Traveling up to 25% in the USA
Requirements
- 5+ years in light commercial/commercial HVAC service experience
- High school diploma or GED
- Ability to travel 25% domestically
- Valid Driver’s License
