
Dealer Performance Partner
CarGurus
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$81,000 - CA$101,000 per year
About the role
- Partner with high-value CarGurus customers to deliver targeted support to optimize dealers’ results with CarGurus.
- Develop and lead on-site training and ongoing coaching to dealership employees.
- Prepare resources for new products going to market and ensure all materials are updated regularly.
- Indirectly drive organic account growth and reduce churn events.
- Gather and summarize dealer feedback and proactively communicate this to CarGurus leadership and stakeholders.
- Collaborate with stakeholders across Commercialization, Product, Marketing, and Revenue teams to share learnings and insights.
Requirements
- Previous experience in dealership operations, Sales, Finance & Insurance, or Business Development Centre / Contact Centre & Internet department management, minimum of (5) years
- Ability to travel across Canada and into the United States, up to multiple days each week if needed
- Fluency in French (verbal and written) is strongly preferred, as collaboration with Quebec-based customers and internal teams may be required.
- Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
- Confidence in delivering information publicly and leading meetings, through in-person and virtual channels to audiences small and large. Prior experience here is ideal.
- Ability to operate with a high level of autonomy and thrive in ambiguity and change, while maintaining an ownership mentality
Benefits
- Equity for all employees
- Career development opportunities
- Corporate giving programs
- Employee resource groups (ERGs)
- Flexible hybrid model
- Robust time off policies
- Daily free lunch
- New car discount
- Meditation and fitness apps
- Commuting cost coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
dealership operationsSalesFinance & InsuranceBusiness Development Centre managementContact Centre managementInternet department managementpublic speakingtraining developmentcoaching
Soft Skills
communicationinterpersonal skillscollaborationautonomyadaptabilityownership mentality