Manage new and ongoing market network adequacy initiatives from concept to implementation and provide statistics measuring progress throughout.
Perform cost-benefit and return on investment analyses for proposed initiatives; collect and analyze data in support of business case creation and realization.
Assist in the development of strategic plans for provider contracts, network adequacy, and network performance, including business, financial, and operational goals and objectives.
Coordinate with Corporate business areas to conduct network surveys, data, reporting and analysis of all network adequacy standards (geographic standards, time and distance standards, appointment wait time standards, LTSS standards, active provider standards).
Develop oversight and monitoring processes to include identifying gaps, corrective action and executing upon remediation plans to ensure compliance with adequacy requirements.
Represent and interface as point of contact with regulators as the Network Adequacy Standards Subject Matter Expert (including State of Nevada Medicaid, Nevada Health Authority, Department of Insurance).
Review reports and data for pattern identification, special cause variation identification, trend analysis; prepare and deliver summaries, recommendations, or alternatives.
Work closely with member experience/engagement workgroups and business areas to gather data (access related grievances and complaints, member calls, out of network claims data), conduct analysis and trends to develop remediation and corrective action plans.
Develop, document and perform testing and validation as needed.
Challenge standard thinking with new ideas, approaches, and solutions focusing on process improvement and growth.
Perform any other job duties as requested.
Requirements
Bachelor’s degree in Healthcare, Health Administration, Public Health, Business, Finance, Economics or related field or equivalent years of relevant work experience is required
Minimum of five (5) years of experience in managed healthcare, network management or reporting
Minimum of three (3) years of health care operations, provider network adequacy, or project management experience
Experience with provider data repositories and directories preferred
Advanced proficiency in Microsoft Office Suite to include Word, Excel, Access and PowerPoint
Familiar with a variety of analysis concepts, practices and procedures
Excellent written and verbal communication, facilitation and presentation skills
Strong interpersonal skills and high level of professionalism
Effective listening and critical thinking skills
Effective problem-solving skills with attention to detail
Ability to work independently and within a team
Strong analytical skills
Ability to create and maintain excellent working relationships
Time management skills, ability to develop, prioritize and accomplish goals with a sense of urgency
Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
Ability to multi-task and remain flexible during organizational and/or business changes
Licensure and Certification: None
May be required to travel occasionally
Benefits
In addition to base compensation, you may qualify for a bonus tied to company and individual performance.
We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.
WFH (work from home) - Nevada
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysiscost-benefit analysisreturn on investment analysisnetwork managementprovider network adequacyproject managementprocess improvementtesting and validationstatistical analysistrend analysis
Soft skills
written communicationverbal communicationfacilitation skillspresentation skillsinterpersonal skillsproblem-solving skillscritical thinkingtime managementflexibilityteamwork