Careers at Crown

Account Manager

• Maximize the sale of lift trucks and Crown Insite products within a specified territory
• Develop existing accounts and seek new business
• Analyze opportunities and develop strong business relationships
• Consult and problem solve to enhance the Company’s position
• Develop a territory management plan to maximize time with customers
• Develop sales strategies, proposals, and forecasts
• Conduct product demonstrations and sales presentations
• Maintain accurate records of sales calls and customer files

Account Representative

Account Executive

• This business-to-business sales position is responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales.
• Pursue new business and develop key existing accounts in an assigned territory.
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Prepare quotations, cost reports, performance reports, and customer correspondence.
• Develop a territory management plan to maximize time with customers to seek new business and enhance customer retention by monitoring customer satisfaction.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
• Discuss sales activities with management.

Aftermarket Sales Representative

• Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives.
• Develop existing accounts and seek new business.
• Analyze opportunities, identify key personnel, and develop strong business relationships.
• Consult and problem solve to enhance the Company’s position in existing and target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, and forecasts.
• Develop and conduct product demonstrations and sales presentations.
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information.
• Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.

• Sell select products in a geographical territory and/or assigned accounts.
• May work in a team approach and assist other sales positions with territory management and communication.
• Participate in corporate and local campaigns.
• Make sales calls to qualify prospects in person and over the telephone.
• Generate leads.
• Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters.
• Collaborate with various departments within the branch.

Sales Representative

Field Engineer

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Field Service Technician

• Troubleshoot, diagnose, service, repair and install dock and door equipment
• Perform all assigned planned maintenance on customer dock and door equipment
• Welding
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Mechanic – Dock & Door Field Service Technician

Customer Support

• Process incoming calls from both Crown customers and Service Technicians
• Dispatch technicians
• Enter technician payroll hours
• Process parts and service billing
• Create daily work orders
• Maintain records and files
• Assist other departments as needed

Customer Care Representative

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

Sales Representative, Business Development Representative – B2B, Entry Level

Engineer

• Propose improvements to department/plant operations through manufacturing engineering analysis of existing operations compared to future requirements based on capacity, cost reduction, safety and/or risk avoidance opportunities.
• This position is a recognized process owner responsible for strategic planning and execution of various manufacturing engineering functions including manufacturing process development and support, product introduction, manufacturing project management of small to medium projects, as well as general manufacturing support and team participation.
• These activities and responsibilities also include leadership of continuous improvement initiatives based on performance metrics and will vary depending on the location, and process expertise (machining, fabrication, assembly, etc.).
• Review production problems as they are identified and implement solutions.
• Develop reports, project briefings and management presentations.
• Perform other duties as assigned.

Mfg Engineer II – Plant 3

Sales

• Responsible for market shares for Crown and other key product lines, financial performance, day-to-day activities of each branch's territory sales function
• Plan, conduct and participate in sales meetings
• Design and implement sales strategies and programs
• Coordinate activities among other managers ensuring proper communication
• Review and approve sales related functions as required
• Maintain direct contact with current and prospective Branch and National Accounts customers
• Offer support and oversee activities of sales group
• Assist staff in making customer calls
• Assist in daily time, territory, and account management
• Recruit, select, train develop and counsel direct reports
• Prepare budget for branch manager
• Review accounts receivables ensuring receipt of payment for the products provided

Sales Manager

Art Director

• Manage the financial performance of the parts department.
• Manage inventories located at the branch office, in parts vans, and on consignment.
• Conduct meetings with parts personnel to coordinate day-to-day activities.
• Set and review parts inventory levels.
• Monitor overstocked and understocked parts.
• Assist with periodic return of overstocked items to corporate office.
• Review and approve vendor invoices.
• Conduct and participate in parts strategy meetings.
• Assist with account strategy.
• Participate in product demonstrations.
• Maintain direct contact with current and prospective customers at end user locations.
• Address customer service issues.
• Select, train, develop, and counsel direct reports.
• Prepare budget for management approval.

Account Representative

Aftermarket Sales Representative

Account Representative

Sales Representative

Field Service Technician

Mechanic – Dock & Door Field Service Technician

Customer Care Representative

Field Service Technician

Sales Representative, Business Development Representative – B2B, Entry Level

Field Service Technician

Sales Representative

Mfg Engineer II – Plant 3

Sales Manager

Sales Representative

Parts Manager