Careers at Crown

Account Manager

• Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives
• Develop existing accounts and seek new business
• Analyze opportunities, identify key personnel, and develop strong business relationships
• Consult and problem solve to enhance the Company’s position in existing and target accounts
• Develop a territory management plan to maximize time with customers
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters.

Sales Account Representative

Field Engineer

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Field Service Technician

Account Executive

• Sell select products in a geographical territory and/or assigned accounts.
• May work in a team approach and assist other sales positions with territory management and communication.
• Participate in corporate and local campaigns.
• Make sales calls to qualify prospects in person and over the telephone.
• Generate leads.
• Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries.
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters.
• Collaborate with various departments within the branch.

Sales Representative – Business Development, B2B

Customer Support

• Process incoming calls from both Crown customers and Service Technicians
• Dispatch technicians
• Enter technician payroll hours
• Process parts and service billing
• Create daily work orders
• Maintain records and files
• Assist other departments as needed

Customer Care Representative

• Sell select products in a geographical territory and/or assigned accounts
• May work in a team approach and assist other sales positions with territory management and communication
• Participate in corporate and local campaigns
• Make sales calls to qualify prospects in person and over the telephone
• Generate leads
• Involvement in information gathering efforts and/or tracking and follow-up of leads and inquiries
• Participate in training activities locally, in the field, and occasionally at the New Bremen, Ohio corporate headquarters
• Collaborate with various departments within the branch.

Sales Representative, Business Development Representative – B2B, Entry Level

Account Representative

Sales Representative

• Market and sell Crown replacement parts within an assigned territory
• Prospect, quote, demonstrate, and generate parts sales to end users
• Develop and maintain customer business relationships through cold calling, telephone prospecting, direct mailers, line cards/fliers, etc.
• Monitor all part back orders, account profiles, and lead follow-ups
• Service existing consignment and non-consignment customers on a routine schedule
• Maintain accurate and current parts inventory control within parts van

Parts Sales Representative

• Responsible for maximizing the sale of dock and door equipment and parts & service for dock & door within a specified territory to meet sales objectives.
• Develop existing accounts & seek new business.
• Analyze opportunities, identify key personnel, & develop strong business relationships.
• Consult & problem solve to enhance the Company’s position in existing & target accounts.
• Develop a territory management plan to maximize time with customers.
• Develop sales strategies, proposals, & forecasts.
• Develop & conduct product demonstrations & sales presentations.
• Prepare quotations & customer correspondence.
• Utilize online resources to maintain accurate records of sales calls, customer files, & sales activity information.
• Discuss sales activities with Sales Manager.
• Participate in ongoing training programs and meetings to enhance product knowledge and sales skills.

Account Representative – Dock Door

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks
• Perform all assigned planned maintenance on customer lift trucks
• Maintain a service van and its inventory
• Process paperwork after completion of each job

• Responsible for the sale of contract maintenance programs for material handling equipment and catalog parts sales
• Pursue new business and develop key existing accounts in an assigned territory
• Analyze opportunities, identify key personnel, and develop strong business relationships via cold calls, presentations, and following up on leads for new business
• Develop sales strategies, proposals, and forecasts
• Develop and conduct product demonstrations and sales presentations
• Prepare quotations, cost reports, performance reports and customer correspondence
• Develop a territory management plan to maximize time with customers in order to seek new business and enhance customer retention by monitoring customer satisfaction
• Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information
• Discuss sales activities with management.

Careers at Crown

Sales Account Representative

Field Service Technician

Sales Representative – Business Development, B2B

Customer Care Representative

Sales Representative, Business Development Representative – B2B, Entry Level

Field Service Technician

Account Representative

Sales Representative

Parts Sales Representative

Account Representative – Dock Door

Field Service Technician

Field Service Technician

Field Service Technician

Aftermarket Sales Representative – Outside Sales Representative, Business to Business Sales (B2B)

Service Customer Care Representative, Dispatcher