CareAcademy

Compliance

• To provide tactical support and deployment of resources for the CareAcademy team to drive repeatable sales in the Home Care market and to enable expansion into Senior Living and other market verticals. • Research existing markets and potential new markets for integration into CareAcademy cross-departmental product offering. • Retain and seek approvals through relationship-building and collaborative communication with state agencies and trade organizations. • Generate and maintain assets, regulatory information, and collateral to enhance the quality of company data and records. • Periodic audits and updates of compliance database, collateral, & resources • Development and maintenance of Compliance database, resources, and collateral enhancing overall resource collection, documentation, and organization. • Design and deliver enablement for Sales and Customer Success that equip teams with accurate compliance/regulatory information. • Document research findings and create collateral per policy & procedure as necessary. • Identify approval requirements and maintain existing approvals through timely renewal, collateral updates, and inter-agency collaboration.

Regulations and Compliance Specialist

Account Executive

• Achieve sales objectives through sales to new customers in our enterprise market.
• Identify sales opportunities through direct prospecting, lead follow-up, networking, and partner relationships.
• Manage sales process through qualification, needs analysis, product demonstration, negotiation, and close.
• Collaborate with the pre-sales team when technical or product support is required.
• Gain a high-level knowledge of CareAcademy products and services.
• Develop and maintain an understanding of the territory, marketplace, the competitive offerings, and other relevant business issues.
• Use effective time and territory management to maximize results.
• Document sales activities in Salesforce, prepare accurate reports and forecast and manage pipeline to drive sales revenue while communicating activities to sales management.
• Serve as an active team player both on the sales team and throughout CareAcademy to help meet company objectives.
• Provide feedback from field experience to internal cross-functional teams about product, selling, and competitive matters.
• Perform other related duties as assigned.

Enterprise Account Executive

Customer Success Manager

• We are seeking a dynamic Customer Success Manager to join our growing team and drive success for our largest customers and franchise partnerships.
• You will be the primary advocate for our most important client relationships, ensuring they maximize value from CareAcademy's platform while achieving their training and workforce development goals.
• Key responsibilities include account management, strategic planning, health monitoring, cross-functional collaboration, and franchise partner excellence.

• Prospecting, developing, and managing sales cycles into Post-Acute environments within defined territory (Home Care, Home Health, Hospice, and Senior Living).
• Quota-carrying role responsible for driving net new annualized revenue from small to mid-sized business prospects.
• Drive entire sales cycle, including sourcing deals primarily through outbound using marketing-enabled cadences and cold calling; up to 50% of pipeline.
• Provide accurate, timely Salesforce CRM data and pipeline forecasts monthly.
• Travel within assigned territory up to 25% annually.
• Cross-collaborate with management and internal teams for feedback on industry trends, product strengths and gaps, and marketing lead quality.
• Participate in selling to new verticals and GTM strategies as identified by the Company.

Regulations and Compliance Specialist

Enterprise Account Executive

Customer Success Manager

SMB Account Executive