Cardiovascular Institute of the South

Medical Billing and Coding

• Review patient medical records to identify services performed and ensure accurate coding
• Assign appropriate ICD-10 codes and ensure charges are documented correctly
• Prepare and complete superbill documentation and forward to the billing department
• Support accurate medical billing by verifying documentation, signatures, and service details
• Collaborate with physicians, nurses, and administrative staff to ensure proper coding practices and compliance
• Ensure accurate and complete coding to support proper billing and reimbursement
• Identify missing or insufficient documentation and communicate with providers for clarification
• Assist in maintaining compliance with healthcare regulations and coding standards
• Support the billing and pre-certification teams by providing correct coding information
• Help improve workflow efficiency by reviewing unbilled reports and submitting charges promptly
• Contribute to quality patient care by ensuring medical records are complete and properly documented
• Collaborate with the clinical data and correspondence teams to track referrals and collect patient information

Software Developer

Procurement

• Develop proactive sourcing strategies for physicians and APPs across multiple cardiovascular specialties.
• Source candidates using Doximity, PracticeLink, PracticeMatch, LinkedIn Recruiter, professional societies, fellowship programs, referrals, conferences, networking, database searches, cold outreach, and other innovative sourcing techniques.
• Build and maintain robust passive candidate pipelines for current and future hiring needs.
• Conduct physician market mapping and competitor research.
• Generate consistent outbound recruiting activity to meet established sourcing KPIs.
• Conduct initial outreach to assess candidate qualifications, practice preferences, geographic interests, compensation expectations, and cultural fit.
• Perform preliminary qualification interviews and transition qualified candidates to Physician Recruiters.
• Build long-term relationships with passive physician candidates.
• Provide an exceptional first impression of CVL throughout the recruitment process.
• Draft and post physician and APP job advertisements.
• Maintain accurate candidate documentation in the Applicant Tracking System (ATS) and provider database.
• Track sourcing metrics including outreach activity, response rates, qualified candidates, and pipeline health.
• Generate recruitment reports and analytics to support leadership decision-making.
• Partner with Physician Recruiters to ensure seamless candidate handoffs.
• Collaborate with physician leaders and practice administrators to understand hiring priorities, practice details, and community offerings.
• Partner with Marketing on recruitment campaigns and employment branding initiatives.
• Represent CVL at conferences, fellowship events, career fairs, and networking opportunities.
• Participate in continuous process improvement initiatives.

Physician Sourcing Specialist

General

• Triage incoming calls to determine urgency and coordinate timely medical response
• Accurately document patient complaints, symptoms, and actions taken in the electronic medical record (EMR)
• Support risk management by maintaining precise clinical documentation
• Communicate directly with providers about patient concerns and clinical status
• Provide education to patients and families, ensuring understanding of care plans and instructions
• Support the overall flow of clinic operations through scheduling, medication refills, and patient messaging

LPN, Virtual Care Center

Director

• Provide day-to-day executive leadership of the CIS RCM, including oversight of billing, collections, denial management, and payer relations
• Monitor, manage, and improve CIS revenue cycle KPIs — AR days, % AR > 120, net collection rate, denial rate, clean claim rate — and report results regularly to the VP of RCM
• Manage, mentor, and develop the CIS RCM staff; establish clear accountability frameworks and drive a culture of continuous improvement and professional growth
• Lead denial management and appeals processes; identify root-cause trends and implement corrective action plans to reduce denial rates and protect net revenue
• Maintain and strengthen payer relationships; escalate credentialing or contract issues as needed in coordination with the CIS Credentialing Manager (Current State) and CVL Director of Credentialing (Future State)
• Partner with the Athena implementation team on workflow design, queue configuration, data migration, and go-live readiness activities specific to CIS
• Collaborate with the VP of RCM and peer platform directors on enterprise-wide process standardization, RCM transformation initiatives, and platform reporting
• Serve as the primary CIS liaison to CIS Executive Leadership, Practice Management, Finance, HR, and Compliance on revenue cycle matters; ensure alignment on budgeting, staffing, and regulatory requirements
• Ensure compliance with payer requirements, CMS billing guidelines, HIPAA, and internal revenue cycle policies and procedures
• Prepare and present operational and financial reports to the VP of RCM and CIS executive leadership as requested
• Actively assist with the business transformation to Athena, supporting implementation, workflow build, and change management efforts; transition into the Director of RCM Support role, assuming platform-wide responsibility for RCM systems, workflow optimization, vendor relationships, and operational support across all CVL entities

Software Developer

Physician Sourcing Specialist

LPN, Virtual Care Center

Director, Revenue Cycle Management