Cardiovascular Institute of the South

Director

• Provide day-to-day executive leadership of the CIS RCM, including oversight of billing, collections, denial management, and payer relations
• Monitor, manage, and improve CIS revenue cycle KPIs — AR days, % AR > 120, net collection rate, denial rate, clean claim rate — and report results regularly to the VP of RCM
• Manage, mentor, and develop the CIS RCM staff; establish clear accountability frameworks and drive a culture of continuous improvement and professional growth
• Lead denial management and appeals processes; identify root-cause trends and implement corrective action plans to reduce denial rates and protect net revenue
• Maintain and strengthen payer relationships; escalate credentialing or contract issues as needed in coordination with the CIS Credentialing Manager (Current State) and CVL Director of Credentialing (Future State)
• Partner with the Athena implementation team on workflow design, queue configuration, data migration, and go-live readiness activities specific to CIS
• Collaborate with the VP of RCM and peer platform directors on enterprise-wide process standardization, RCM transformation initiatives, and platform reporting
• Serve as the primary CIS liaison to CIS Executive Leadership, Practice Management, Finance, HR, and Compliance on revenue cycle matters; ensure alignment on budgeting, staffing, and regulatory requirements
• Ensure compliance with payer requirements, CMS billing guidelines, HIPAA, and internal revenue cycle policies and procedures
• Prepare and present operational and financial reports to the VP of RCM and CIS executive leadership as requested
• Actively assist with the business transformation to Athena, supporting implementation, workflow build, and change management efforts; transition into the Director of RCM Support role, assuming platform-wide responsibility for RCM systems, workflow optimization, vendor relationships, and operational support across all CVL entities

Director, Revenue Cycle Management