Director, Revenue Cycle Management

Cardiovascular Institute of the South

Director of RCM Operations at Cardiovascular Institute of the South overseeing revenue cycle management operations and driving team performance. Collaborating on business transformation to AthenaOne in a hybrid role.

Posted 6/24/2026full-timeHouma • Louisiana • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Provide day-to-day executive leadership of the CIS RCM, including oversight of billing, collections, denial management, and payer relations
Monitor, manage, and improve CIS revenue cycle KPIs — AR days, % AR > 120, net collection rate, denial rate, clean claim rate — and report results regularly to the VP of RCM
Manage, mentor, and develop the CIS RCM staff; establish clear accountability frameworks and drive a culture of continuous improvement and professional growth
Lead denial management and appeals processes; identify root-cause trends and implement corrective action plans to reduce denial rates and protect net revenue
Maintain and strengthen payer relationships; escalate credentialing or contract issues as needed in coordination with the CIS Credentialing Manager (Current State) and CVL Director of Credentialing (Future State)
Partner with the Athena implementation team on workflow design, queue configuration, data migration, and go-live readiness activities specific to CIS
Collaborate with the VP of RCM and peer platform directors on enterprise-wide process standardization, RCM transformation initiatives, and platform reporting
Serve as the primary CIS liaison to CIS Executive Leadership, Practice Management, Finance, HR, and Compliance on revenue cycle matters; ensure alignment on budgeting, staffing, and regulatory requirements
Ensure compliance with payer requirements, CMS billing guidelines, HIPAA, and internal revenue cycle policies and procedures
Prepare and present operational and financial reports to the VP of RCM and CIS executive leadership as requested
Actively assist with the business transformation to Athena, supporting implementation, workflow build, and change management efforts; transition into the Director of RCM Support role, assuming platform-wide responsibility for RCM systems, workflow optimization, vendor relationships, and operational support across all CVL entities

Requirements

What you’ll need

Bachelor's degree in Healthcare Administration, Business, Finance, or a related field required or equivalent experience.
Minimum 7 years of RCM experience in an ambulatory, multi-specialty, or physician group healthcare setting; cardiovascular or cardiology group experience a plus
Minimum 3 years of director-level or senior leadership experience in ambulatory revenue cycle management
Demonstrated experience with RCM platforms and EHR/PM systems; Athena Health (athenaOne) experience strongly preferred
Deep understanding of payer billing requirements, denial management strategies, and collections processes in a physician group environment
Proficient in RCM analytics and reporting tools; ability to interpret KPI trends and translate data into operational action
Experience leading RCM workflow design, process improvement, and operational infrastructure build — not solely a traditional collections or AR management background
Excellent leadership, communication, and interpersonal skills; ability to build trust and operate effectively across a multi-site, multi-entity platform
Track record of building and developing high-performing RCM teams in a growth or transformation environment
Healthcare transformation or growth company experience preferred
CPC, CRCR, or equivalent coding/billing certification preferred but not required

Benefits

Comp & perks

Equal Opportunity Employer
Employers are required to notify all applicants of their rights pursuant to federal employment laws.
Our organization participates in E-verify.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

RCM experiencedenial managementbillingcollectionsKPI analysisRCM analyticsworkflow designprocess improvementoperational infrastructuredata migration

Soft Skills

leadershipcommunicationinterpersonal skillsmentoringaccountabilitytrust buildingcollaborationcontinuous improvementprofessional growthchange management

Certifications

CPCCRCR