Salary
💰 $135,000 - $145,000 per year
About the role
- Develop processes, procedures, and content to support the demand for Capital Rx’s services in the assigned market(s).
- Manage and iterate upon existing collateral and reference guides (i.e.. RFP standard bidding terms) for the assigned markets.
- Works collaboratively with the RFP Content Manager to develop and refine content, collateral, and templates for the assigned market(s).
- Works collaboratively with Capital Rx’s Senior Director, Underwriting, to refine processes related to the assigned market(s).
- Collaborates with Director, Proposal Development, Commercial PBM Market to ensure adequate support for respective markets.
- Supports Capital Rx’s existing health plan book of business by providing proposal development support as requested, including facilitating kick off call meetings, triaging opportunities for non-standard requirements or questions, and working collaboratively with Capital Rx’s Client Services team to support clients’ business development goals.
- Manages the health plan and public sector proposal queue while acting as an individual contributor on key/strategic RFPs.
- Collaborate with marketing to maintain complete and current materials required to deliver competitive proposals.
- Collaborate with Executive Leadership and other business functions (sales, government programs, clinical, Legal, and clients services) to design, refine, and maintain standard operating procedures.
- Track proposal success metrics, analyze KPIs, and implement continuous improvement initiatives.
- Directs and executes RFP proposal development and submission for new business opportunities in the health plan and public sector market segments.
- Coordinate with sales and manage project plans for all incoming and outstanding RFP opportunities.
- Review RFP documents and requirements; manage allocation of internal resources to support complete response.
- Coordinate with underwriting and other business functions to submit timely and complete RFP responses.
- Customize proposals based on regulatory requirements, client demographics, utilization data, and benefit design preferences.
- Provide training and mentorship to proposal development staff and cross-functional contributors on PBM-specific proposals.
- Supports broader RFP team with writing strategic responses to targeted questions that require more tailored or customized writing.
- Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.
Requirements
- Undergraduate bachelor’s degree, with record of strong academic performance in English, Journalism, Marketing or Communications
- 5+ years of experience leading State, County, and City (public sector) proposal development.
- 5+ years of experience leading health plan proposal development.
- 3+ years of experience of management experience.
- Strategic writer the ability to think critically about client needs in order to derive rhetorically appropriate responses to non-standard questions.
- High proficiency in Microsoft Word, Microsoft Excel, and Adobe products.
- Attention to detail & commitment to delivering high quality work product.
- Extremely flexible, highly organized, and able to shift priorities easily.
- Ability to lead multiple complex projects simultaneously and balance a range of key internal and external stakeholders.
- Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables.
- Knowledge of healthcare industry trends and best practices.
- Ability to write in plain language.
- Exceptional verbal communication skills, with the ability to speak to executive leadership and find solutions.
- Passion for learning, including intricacies of pharmacy benefits products and services
- Masters degree in English, Journalism, Marketing, Communications, or another related field. (Preferred)
- Association of Proposal Management Professional and/or Project Management Professional certification. (Preferred)