Capital One

Data Scientist

• Partner with a cross-functional team of data scientists, software engineers, and product managers to deliver a product customers love
• Leverage a broad stack of technologies — Python, Conda, AWS, H2O, Spark, and more — to reveal the insights hidden within huge volumes of numeric and textual data
• Build machine learning models through all phases of development, from design through training, evaluation, validation, and implementation
• Flex your interpersonal skills to translate the complexity of your work into tangible business goals

Manager, Data Scientist – Recommendation & Personalization Systems

Operations

• Provide technology support operations including IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls
• Partner with internal customers and the business to translate needs into new processes, process documentation, metrics, and reporting for insights and data visualization
• Drive data analysis that provides meaningful insights on business strategies and operational improvements
• Troubleshoot, debug, maintain, and improve existing reporting sources and solutions
• Demonstrate the ability to explore and quickly grasp new technologies to progress varied initiatives

Support Operations Associate

• Analyze complex datasets and optimize authentication decisioning
• Design the technical vision for authentication workflows
• Evaluate feasibility and prototype innovative ML solutions
• Build machine learning models through all phases of development
• Collaborate with business stakeholders, data scientists, software engineers, and product managers

Principal Associate, Data Science – US Card Fraud Authentication

Risk

• Manage execution and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements
• Guide a team of technology control testers responsible for evaluating IT controls across cybersecurity, identity and access management (IAM) and technology domains
• Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements
• Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders
• Partner across lines of defense to ensure alignment on control objectives, test results, and findings
• Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments
• Champion continuous improvement initiatives, including process optimization, automation, and control rationalization
• Coach and develop team members, cultivating a high-performance culture in the control testing function.
• Assist project and program delivery, including project and process management, reporting, and other governance activities.

Manager, Controls Governance – Testing, Enterprise Services Risk

Account Manager

• Facilitate post-close portfolio activity that requires transaction or credit updates, incremental commitments, votes or approvals from our partners
• Coordinate and support the distribution or referral of balance sheet risk on individual corporate and commercial real estate loans for credit insurance with insurers or for syndication and assignment to our 3rd party lending partners
• Coordinate with workout teams to understand restructuring situations and process any insurance claims that may arise in our portfolio
• Support and drive projects to automate or improve the technology and reporting infrastructure of our products and partnerships

Principal Associate, Strategic Investments - Co-Lending, Credit Insurance Partnerships

Data Engineer

• Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in
• Strike the right balance between lending expertise and providing an inclusive environment where others’ ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team
• Promote a culture of engineering excellence, using opportunities to reuse and innersource solutions where possible
• Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization
• Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner
• Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One’s Tech talent

Distinguished Data Engineer – Card Data

Customer Support

• Provide customer support to customers
• Handle customer inquiries via phone and online
• Maintain service standards and quality
• Collaborate with team members and management for customer solutions

Customer Service Coordinator – CX Solutions

Manager

• Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
• Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy
• Oversee multiple projects and programs concurrently
• Work closely with colleagues across Capital One including: Sales, Underwriting, Credit, Product, and Tech and others to drive improvement in quality, volume, service, and profitability
• A proven track record of decision making and problem solving based on analytics
• Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise
• Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

Senior Business Manager

• Lead the implementation and oversight of data management practices to ensure compliance with policies, procedures, and best practices
• Oversee programs to ensure the quality, accuracy, and reliability of Card’s most important data
• Proactively learn and master the nuances of the various tools used to support the data management ecosystem to drive automation, efficiency, and better risk oversight
• Apply intellectual curiosity and strong analytical skills to solve complex data management challenges and identify opportunities for process transformation and automation initiatives
• Partner with Accountable Executives (AEs), Performing Data Stewards (PDSs), and tech teams to ensure data-driven initiatives align with the broader risk and well-managed agenda
• Proactively synthesize data and reporting to provide actionable business insights to senior leadership regarding the health and compliance of the data ecosystem

Senior Manager, Risk Management – Card Data

• Manage external vendor relationships, including escalating urgent issues and handling ServiceNow tickets
• Ensure compliance with corporate policies by developing and maintaining documented procedures
• Review vendor invoices for accuracy against the budget
• Optimize vendor resources and operations to mitigate risk and reduce costs
• Drive efficiency by enhancing well-managed processes while providing exceptional experiences for customers and associates
• Collaborate with stakeholders to align project delivery with business objectives
• Create and manage tailored process communications, including executive updates

Senior Associate, Vendor Manager – FAST Bank Operations

• Build strong relationships with business and technology partners to become a trusted data risk advisor.
• Conduct thorough risk assessments, data process and control design, and advocate for process excellence.
• Identify opportunities to embed data risk management best practices within business operations.
• Collaborate with Product and Technology teams to ensure data management controls are incorporated into technical product roadmaps.
• Perform gap assessments to identify weaknesses in current data management controls/processes.

Senior Manager, Enterprise Risk Data Management

Financial Planning and Analysis

• Collaborate with cross-functional teams to understand and drive effective risk management practices across Finance
• Lead one or more lines of business through our robust approach to risk management including scoping, risk assessment, control design, testing, deficiency analysis, reporting and quarterly certifications.
• Liaise between business process performers, risk offices, internal auditors and accountable executives and communicate identified risks or issues and recommended remediation actions to these stakeholders.
• Support technology and business transformation, including assessing potential control changes that may be required to enhance our operational, financial reporting and risk management practices
• Perform analysis, capture and report control performance metrics and drive the preparation of executive reporting
• Interpret and communicate program and control information to senior leadership, including identified risks or issues and recommended remediation
• Develop a high level of knowledge around reporting compliance, risk management, and evolving industry changes and understand the broader context of implication of reporting risks affecting the company

Manager – Capital Markets, Risk Management

Software Engineer

• Develops deep empathy for the developer persona and works to identify the highest return on investment pain points to solve for in the Capital One software development lifecycle
• Drives accelerated continuous discovery process that optimizes on user adoption through outcome orientation and empowerment
• Works horizontally across the company to build relationships, perform analysis of existing products, define new functionality

Manager, Product Management – Engineering 360

Full-stack Engineer

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Lead Software Engineer, Full Stack – Global Payment Network

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services