Capital One

Director of Enterprise Payments Program Management Office

Capital One

full-time

Posted on:

Location Type: Hybrid

Location: Richmond, VA • Virginia • 🇺🇸 United States

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Salary

💰 $181,800 - $228,400 per year

Job Level

Lead

Tech Stack

PMP

About the role

  • Establish and lead a new centralized Program Management Office (PMO) for Enterprise Payments
  • Define the vision, structure, processes, and tools for a best-in-class PMO
  • Ensure programs and projects are prioritized, sequenced, and managed to deliver against business objectives
  • Build upon current project management capabilities while introducing new standards, templates, and tools to drive consistency and efficiency
  • Establish governance frameworks, performance dashboards, and executive reporting
  • Lead a team of program/project managers and foster a culture of collaboration and continuous improvement
  • Partner with executives and stakeholders to align on priorities, manage expectations, and communicate progress
  • Proactively identify risks, dependencies, and interconnections across initiatives and drive solutions
  • Define success metrics and ensure delivery of measurable business outcomes

Requirements

  • Bachelor’s Degree or Military experience
  • At least 4 years of experience in the banking or financial services industry
  • At least 5 years of experience leading in process, project or program management
  • At least 5 years of people management experience
  • At least 5 years of experience using Microsoft Office or Google Suite
  • At least 10 years of project management or program management experience (preferred)
  • At least 6 years in the Banking Industry (preferred)
  • At least 3 years of experience in payments (preferred)
  • At least 2 years of experience establishing and managing a project management office in a matrixed environment (preferred)
  • PMP, Lean, Agile or Six Sigma certification (preferred)
  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Benefits
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
  • This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementproject managementprocess managementrisk managementperformance metricsgovernance frameworksexecutive reportingcontinuous improvementproject management officepayments
Soft skills
leadershipcollaborationcommunicationstakeholder managementexpectation managementproblem-solvingteam managementstrategic alignmentorganizational skillsadaptability
Certifications
PMPLeanAgileSix Sigma
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