Capital One

Campaign Operations Manager

Capital One

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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Salary

💰 $109,900 - $150,500 per year

About the role

  • Capital One Software is looking for a strategic, process-oriented Campaign Operations Manager to join our marketing team.
  • You will bridge the gap between high-level product marketing strategy and in-market execution for marketing campaigns.
  • Lead the end-to-end project management of integrated multi-channel campaigns.
  • You will coordinate across Paid, Email, and Social to ensure a cohesive brand experience that drives measurable pipeline growth.
  • Partner with internal design teams and external agencies to build a repeatable, scalable creative production engine.
  • You’ll streamline workflows to ensure high-quality assets are delivered on time, on budget, and on brand.
  • Transform each Digital Marketing Manager’s channel strategy per campaign into a functional reality by building creative production workback schedules and tracking frameworks necessary to launch and measure those campaigns.
  • Analyze team bandwidth and production velocity to predict resource bottlenecks before they impact major product launch timelines.
  • Maintain full visibility into the marketing pipeline.
  • You will provide regular campaign status reporting and manage campaign operations using Workfront to ensure data integrity and process transparency for partner teams.
  • Collaborate with Product Marketing Managers (PMMs) to drive evergreen initiatives, which includes managing "always-on" nurture streams, content optimization projects, and ensuring our foundational messaging is consistently refreshed.
  • Partner with Sales Ops to ensure a frictionless handoff from marketing-generated interest to Sales development outreach.

Requirements

  • Bachelor’s Degree or military experience
  • At least 5 years of experience in Marketing Operations, Project Management, or Campaign Management
  • At least one year of experience with project management platforms (for example: Workfront)
  • At least 1 year of experience with Marketing Automation platforms (for example: HubSpot, Pardot, Adobe Marketo Engage, Customer.io)
  • Experience navigating complex legal and compliance review cycles in financial services or a similarly regulated sector (preferred)
  • Experience streamlining internal creative and production workflows (preferred)
  • Deep understanding of the mechanics behind SEM, Email Marketing, and Social media funnels (preferred)
Benefits
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Marketing OperationsProject ManagementCampaign ManagementDigital MarketingEmail MarketingSearch Engine Marketing (SEM)Marketing AutomationCreative Production WorkflowsData IntegrityProcess Transparency
Soft Skills
Strategic ThinkingProcess OrientationCollaborationCommunicationProject CoordinationAnalytical SkillsResource ManagementProblem SolvingTime ManagementLeadership
Certifications
Bachelor’s DegreeProject Management Certification