Capital One

Senior Business Analyst – Card Servicing Strategy, GenAI & Servicing Ecosystem

Capital One

full-time

Posted on:

Location Type: Hybrid

Location: McLean • New York, Virginia • 🇺🇸 United States

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Salary

💰 $99,000 - $135,700 per year

Job Level

Senior

Tech Stack

SQL

About the role

  • Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
  • Perform modeling/analytics to assist new product and pricing strategies for various lending products
  • Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel
  • Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies
  • Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
  • Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
  • Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
  • Proven track record of decision making and problem solving based on analytics

Requirements

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 1 year of experience in analysis
  • Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering (preferred)
  • 1+ years of experience in Statistical model building (preferred)
  • 1+ years of experience in market research (preferred)
  • 1+ years of experience in SQL querying (preferred)
  • 2+ years of experience in business analysis (preferred)
  • 1+ years of experience in consulting (preferred)
Benefits
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisstatistical modelingmarket researchSQL queryingbusiness analysisproblem solvinghypothesis testingoperational feasibilityrisk modelinganalytics
Soft skills
decision makingstrategic thinkingcollaborationcommunicationleadership
Certifications
Bachelor’s DegreeMaster’s Degree
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