Manager, Process Management – Banker Efficiency & Effectiveness
Capital One
Senior Manager – Business Cards & Payments
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • New York, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $155,300 - $212,700 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Leading large complex projects and programs by providing strategic direction to projects, peers, and direct reports.
- Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements.
- Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.
- Analyzing data and information and drives to solutions towards remediation.
- Leveraging problem solving and influencing skills to ensure project plans deliver on intent.
- Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
- Building relationships and collaborating with key stakeholders to ensure delivery of commitments.
- Exhibit an understanding of the risk landscape, specifically lines of defence, controls build and testing strategies, and risk management framework.
- Exhibit outstanding influencing skills to effectively drive project or program efforts.
- Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes.
Requirements
- Bachelor's Degree or military experience
- At least 3 years of Financial Services Risk Management experience
- At least 5 years of Project Management experience
- At least 7 years of experience supporting, partnering and interacting with internal business clients
- At least 1 year of People Management experience
- At least 7 years of Project Management experience leading cross functional projects and programs (preferred)
- At least 7 years of Financial Services risk management experience (preferred)
- PMP Certification or Masters Certificate of Project Management (CPM) (preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
- Performance based incentive compensation that may include cash bonus(es) and/or long term incentives (LTI).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementrisk managementdata analysisproject planningproblem solvinginfluencing skillscontrols buildtesting strategies
Soft skills
communication skillscollaborationrelationship buildingstrategic thinkingtactical thought partnership
Certifications
PMP CertificationMasters Certificate of Project Management
