Senior Manager – Business Cards & Payments
Capital One
PMP
Manager, Process Management – Banker Efficiency & Effectiveness
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: McLean • Texas, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $115,200 - $144,600 per year
Job Level
JuniorMid-Level
About the role
- Lead, design, implement and monitor process improvement initiatives with a primary focus on customer insights, sales efficiencies and sales effectiveness for Business Banking
- Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives
- Resolve complex problems where expertise is required to interpret against policies, guidelines or processes
- Create and maintain formal process documents and document processes and projects
- Collaborate on larger initiatives, including representing the department on broader change control forums
Requirements
- At least 2 years of Process Management experience
- At least 1 year of Google Suite experience
- Bachelor’s Degree (Preferred)
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (Preferred)
- At least 1 year of experience in Banking or Business Banking (Preferred)
- At least 2 years of Sales Process Management experience (Preferred)
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process ManagementSales Process ManagementData AnalysisProcess ImprovementBusiness Process ManagementLeanAgileSix SigmaProject Management
Soft skills
Problem SolvingCollaborationCommunication
Certifications
Lean CertificationAgile CertificationSix Sigma CertificationBusiness Process Management CertificationProject Management Certification
