Manager, Process Management – Banker Efficiency & Effectiveness
Capital One
Manager, Process Management – Banker Efficiency & Effectiveness
Capital One
full-time
Posted on:
Location Type: Hybrid
Location: McLean • Texas, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $115,200 - $144,600 per year
Job Level
JuniorMid-Level
About the role
- Lead, design, implement and monitor process improvement initiatives focused on customer insights and sales efficiencies
- Collect, analyze and measure process data for reporting to senior leadership
- Resolve complex problems against policies and guidelines
- Create and maintain formal process documents and project reports
- Collaborate on larger initiatives and provide input on cross-functional project teams
Requirements
- At least 2 years of Process Management experience
- At least 1 year of Google Suite experience
- Bachelor’s Degree (preferred)
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (preferred)
- At least 1 year of experience in Banking or Business Banking (preferred)
- At least 2 years of Sales Process Management experience (preferred)
Benefits
- performance based incentive compensation
- cash bonuses
- long term incentives (LTI)
- comprehensive health benefits
- financial benefits
- wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process ManagementSales Process ManagementData AnalysisProcess ImprovementProject Management
Soft skills
Problem SolvingCollaborationCommunication
Certifications
LeanAgileSix SigmaBusiness Process ManagementProject Management
