Capio Group

Project Manager

• manage project timelines
• act as a technical advisor for the design, deployment, and migration of systems across IaaS, PaaS, and SaaS environments
• bridge the gap between engineering teams and executive leadership, ensuring infrastructure remains secure, scalable, and high-performing
• lead projects through all phases of the system development lifecycle (SDLC) using Waterfall, Agile, and Hybrid methodologies
• act as the Scrum Master, facilitating stand-ups, sprint planning, and backlog grooming
• lead the development of the IT technology portfolio and manage a cloud infrastructure capacity plan
• facilitate requirements elicitation and present technical reports/recommendations to executives
• review business needs to recommend and implement policy changes that ensure regulatory compliance and enforcement
• coordinate the procurement of products/services and manage complex vendor contracts
• direct the implementation and integration of enterprise networking, firewalls, and servers
• evaluate complex business problems and project solutions

Infrastructure Project Manager

Risk

• Provide IT Governance Support Services essential for improving the effectiveness of IT governance.
• Develop standardized procedures for adaptive IT governance, ensuring consistent practices across ETS.
• Develop an approach, roadmap, and connections for IT governance processes with the enterprise, Medicaid Information Technology Architecture (MITA), project, and data governance groups.
• Serve as the primary contact for the team and implement procedures to support IT governance.
• Lead training and community-building activities.

Lead IT Governance Analyst

• provide IT Governance Support Services that are essential for improving the effectiveness of IT governance
• analyze current IT governance processes to identify gaps and develop improved processes
• maintain an inventory of IT governance assets and their status
• collect and analyze data to support decision-making and continuous improvement
• develop standardized procedures for adaptive IT governance
• create and maintain an IT Governance roadmap that outlines maturity targets
• establish standard practices and timelines for IT budgeting, forecasting, and fiscal planning
• review current IT standards against industry best practices and relevant federal and state regulations
• facilitate workgroups to adopt and implement updated IT standards
• create training materials and recorded sessions on IT Governance for ETS product and delivery teams

IT Governance Analyst

Learning and Development

• Develop and execute change strategies and stakeholder engagement plans
• Create and document OCM plan or strategy for the project
• Conduct ADKAR assessment and develop remediation plans
• Define OCM sponsorship and leadership roles
• Analyze and provide an assessment on persona-based needs and training requirements

Organizational Change Management Lead

Account Manager

• Provide product management support services and manage the account
• Assist with product strategy, development, and the achievement of strategic goals for enhancements and improvements to client programs while ensuring compliance with regulations and framework requirements
• Oversee the development and lifecycle of a product from conceptualization through iterative development and launch
• Ensure alignment with business goals and customer needs
• Conduct strategic and market analysis as well as cross-functional collaboration
• Act as a bridge between various teams, translating customer feedback and market insights into actionable plans to drive product success
• Oversee and advise on product development within the client product portfolio
• Lead the identification and articulation of client business program objectives and key results (OKRs)
• Develop and manage product vision, product Roadmap, and serve as the content authority for acceptance criteria for product features
• Establish quantifiable and qualitatively measurable product performance measures
• Contribute to understanding of product management processes with project staff and stakeholders
• Work collaboratively with vendors and state staff on team assignments
• Participate in the client Product Manager Community of Practice

Product Manager/Account Manager

• manage project timelines and act as a technical advisor for design, deployment, and migration of systems across IaaS, PaaS, and SaaS environments
• lead projects through all phases of the system development lifecycle (SDLC) using Waterfall, Agile, and Hybrid methodologies
• act as Scrum Master, facilitating stand-ups, sprint planning, and backlog grooming
• lead the development of the IT technology portfolio and manage a cloud infrastructure capacity plan
• present technical reports/recommendations to executives
• review business needs to recommend and implement policy changes ensuring regulatory compliance
• coordinate the procurement of products/services and manage vendor contracts
• implement and integrate enterprise networking, firewalls, servers, and optimize cloud configurations

Product Manager

• assist with product strategy, development, and achievement of strategic goals for enhancements and improvements to client programs
• oversee the development and lifecycle of a product from conceptualization through iterative development and launch
• ensure alignment with business goals and customer needs
• act as a bridge between various teams
• translate customer feedback and market insights into actionable plans to drive product success
• oversee and advise the development of a product or products within the client product portfolio
• lead, assist and/or guide the identification and articulation of client business program objectives and key results (OKRs) for product development or delivery
• lead, assist and/or guide the identification of relevant performance outcome measures
• lead, assist, and/or guide the development and management of product vision, product Roadmap, and serve as the content authority for the acceptance criteria for product features
• lead, assist, guide, and monitor efforts to establish quantifiable and qualitatively measurable product performance measures
• contribute to internal and external stakeholder understanding of and support for product management processes
• collaborate with other vendors and state staff on team assignments
• assist and support Product Owners to understand Stakeholder and User pain points, needs, opportunities, and priorities
• consult with client Product Management leadership to guide and align individual products with the client Product Portfolio Vision, Goals and Roadmap
• assist with driving product launches
• conduct business solution research
• participate in scrum ceremonies
• assist with writing and refining user stories to support Product Owners
• prepare and present product strategy, Roadmap, and priorities to internal and external stakeholders

Infrastructure Project Manager

Lead IT Governance Analyst

IT Governance Analyst

Organizational Change Management Lead

Product Manager/Account Manager

Infrastructure Project Manager

Product Manager/Owner