Capio Group

Product Manager

• assist with product strategy, development, and the achievement of strategic goals for enhancements and improvements to client programs while ensuring compliance with regulations and framework requirements.
• oversee the development and lifecycle of a product from conceptualization through iterative development and launch, ensuring alignment with business goals and customer needs.
• contribute to internal and external stakeholder understanding of and support for product management processes, artifacts, and results with project staff, project sponsor, Subject Matter Experts (SMEs), and other internal and external stakeholders.
• resolve, or appropriately escalate, when necessary, obstacles for product delivery teams related to product needs, questions or conflicts.
• assist and support Product Owners to understand Stakeholder and User pain points, needs, opportunities, and priorities such that they can serve as the voice of the customer/user to product development teams and set delivery team backlog priorities appropriately.
• use data to assess product use outcomes and refine and/or iterate upon product priorities to achieve product strategy.

Proposal Manager

• Manage the proposal team (proposal coordinator, copy writer, etc.) and effectively collaborate with Account Manager(s) to drive the proposal development and submission
• Coordinate and write strategic, persuasive, and high-quality content for proposals and other media types, including brochures, social media, websites, and more
• Lead all phases of the Proposal Development process including team review of new opportunities, managing and tracking opportunities and associated proposal response, content development, assignment of content development, organization of proposal materials, editing, formatting, final production & post-production activities, and maintaining proposal repositories
• Review and analyze solicitations (RFPs, RFOs, SOWs, etc.) and related documents to draft and develop compliant proposal outlines and responses
• Lead proposal management activities, including development of work plans, proposal schedules, and action items to maintain compliance with solicitation requirements and deadlines
• Prepare all proposal development supporting documentation (go/no go meeting notes, proposal development schedule and production checklist, and proposal outline)
• Combine content from various sources into a comprehensive package and confirm final content is compliant with solicitation and client requests
• Support editing/production of presentations and deliverables to clients, maintain and edit templates, and manage processes/systems associated with the proposal development function
• Other tasks as assigned

• Oversee and advise the development of a product or products within the client product portfolio.
• Lead, assist and/or guide the identification and articulation of client business program objectives and key results (OKRs) for product development or delivery.
• Lead, assist and/or guide the identification of relevant performance outcome measures.
• Lead, assist, guide, and monitor efforts to establish quantifiable and qualitatively measurable product performance measures.
• Contribute to internal and external stakeholder understanding of and support for product management processes, artifacts, and results with project staff, project sponsor, Subject Matter Experts (SMEs), and other internal and external stakeholders.
• Represent and align with the client Product Management organization in all internal and external stakeholder interactions.
• Work collaboratively with other vendors and state staff on team assignments.
• Participate in the client Product Manager Community of Practice, contributing constructively to the development of the Product Management competency of the entire organization.
• Resolve, or appropriately escalate, when necessary, obstacles for product delivery teams related to product needs, questions or conflicts.
• Assist and support Product Owners to understand Stakeholder and User pain points, needs, opportunities, and priorities such that they can serve as the voice of the customer/user to product development teams and set delivery team backlog priorities appropriately.
• Consult with client Product Management leadership to guide and align individual products with the client Product Portfolio Vision, Goals and Roadmap.
• Assist and support client Product Managers and Product Owners to ensure product user acceptance and use, including through development of implementation plans, acceptance metrics, and performing activities related to execution.
• Assist and support client Product Manager and Product Owners to identify and articulate acceptance criteria for user stories.
• Assist with and support stakeholder management/user relations during product planning, discovery, and development.
• Conduct business solution research, assisting with the identification of business process re- engineering to maximize the value of new products and/or support product adoption.
• Prepare or assist with development of workflow and business architecture diagrams as necessary to establish a thorough understanding of as-is and to-be business processes.
• Assist with driving product launches and collaborating with business teams to facilitate awareness and adoption of new features and capturing customer feedback.
• Use data to assess product use outcomes and refine and/or iterate upon product priorities to achieve product strategy.
• Participate in scrum ceremonies, including sprint planning, backlog refinement, sprint review, and retrospectives.
• Assist with writing and refining user stories to support Product Owners to maintain a ready-to- work backlog aligned to the Product Roadmap.
• Assist with writing and editing release notes, training materials, or other communications to the product stakeholders and users.
• Establish and maintain a client program-focused product management process that supports the modernization of mission-critical applications/products.
• Prepare and present product strategy, Roadmap, and priorities to internal and external stakeholders with exceptional communication materials and skill.

Full-stack Engineer

• Conduct planning, analysis, design and architecture activities
• Project management, systems and business analysis, system development/replacement, IT process change activities and testing
• Workload management, personnel/time/stakeholder management, operations support
• Document system rules and functional/non-functional requirements
• Collaborate with client Project Team on multi-phased projects to manage and oversee PAL or PDL activities
• Plan, identify, analyze, design and architect, document requirements and recommendations for business processes and systems impacted by legislative mandates and process improvements
• Provide subject matter expertise in industry standards, governance, enterprise architecture strategies, enterprise architecture planning, development and management
• Business process design and reengineering, decision support for solution architecture development/management, align business strategy with processes and IT strategy

Technical Lead

Project Manager

• Plan, coordinate, and execute IT projects/initiatives of low to high complexity requiring business analysis and project management support
• Assist with establishing, implementing, and conducting project management activities to achieve project objectives within mandated timelines for PAL or PDL projects
• Manage Systems Development Life Cycle (SDLC) phases: planning, design, development, implementation, go-live, post-implementation stabilization, monitoring, and project close-out
• Perform project management activities related to scope, schedule, cost, issues, risks, resources/stakeholders, status, reporting, communications, and change management
• Complete project close-out activities following client project management standards, methodology, artifacts, and deliverables
• Perform project management services in accordance with State policies, PMBOK, and California Project Management Framework (PMF) to analyze, manage, monitor, report progress, and meet requirements

Senior Project Manager

• Perform project management disciplines in planning, coordinating, and executing IT projects/initiatives categorized as Low to High Complexity
• Assist with establishing, implementing, and conducting project management activities to achieve project objectives within mandated timelines for PAL or PDL projects
• Manage Systems Development Life Cycle (SDLC) phases: planning, design, development, implementation, go-live, post implementation stabilization, monitoring, project close out
• Perform project management activities related to scope, schedule, cost, issues, risks, resources/stakeholders, status, reporting, communications, and change management
• Complete project close-out activities following project management standards and client methodology
• Perform services in accordance with State policies, PMBOK and California Project Management Framework (PMF) to complete analysis activities, manage, monitor, report progress, and meet requirements

Business Analyst

• Conduct planning, analysis, design and architecture activities for business solutions.
• Perform project management, systems and business analysis, system development/replacement, IT process change activities and testing.
• Manage workload, personnel, time, stakeholders, and operations support; document system rules and functional/non-functional requirements; perform organizational change management.
• Perform business analysis services in accordance with BABOK and system design/analysis using JAD and BPR methodologies.
• Assist with establishing and conducting project management activities to achieve objectives within mandated timelines for PAL or PDL projects across SDLC phases (planning, design, development, implementation, go-live, post implementation stabilization, monitoring, close out).
• Facilitate end-to-end requirements gathering including As-Is and To-Be workflows; analyze federal and state program requirements and legislative mandates for impacts.
• Ensure full requirements traceability; develop epics/user stories/use cases; identify and build test scripts and test scenarios; implement and maintain requirements in a configuration management tool.
• Establish and maintain robust change control and repeatable testing frameworks.
• Apply expert functional and technical expertise: business process re-engineering, solution-level requirements, solution recommendations, governance, enterprise architecture planning, and solution architecture support.
• Provide subject matter expertise in standards and technologies for business analysis, process mapping/modeling, BPR, requirements/user story development, solution selection, systems architecture, and application integration.
• Develop detailed technical diagrams and models (UML, use case, sequence diagrams) using Confluence draw.io and MS Visio aligned with To-Be workflows and data rules.

Business Solutions Analyst

• Establish a framework for API/Service-based development by creating and maintaining a technical playbook for client developers based on API, Event-Driven, and Service architecture(s).
• Mulesoft ESB / Anypoint MQ; plan, develop, and implement public cloud EHR to legacy on-premises/private cloud near real-time integrations; train client developers.
• Creating Medical and Other Data Exchange Software Interfaces; expose medical and other legacy data via REST and other APIs; train client developers.
• Application Privacy and Security: implement privacy/security best practices; verify via audit trail; protect PII/PHI/CJI as applicable.
• NoSQL Unstructured Data Platforms (Cassandra, Hadoop, MongoDB): design, implement; train client developers and DBAs.
• Continuous Integration / Delivery / Deployment (CI/CD) DevOps: Jenkins, GitHub Actions, GitLab; train client staff on CI/CD from an application development perspective.
• Knowledge Transfer: prepare documents/artifacts for client staff; materials; training; hands-on sessions; peer reviews; advisory support.
• Develop and submit a Final Report detailing contract activities, budget, lessons learned, and suggestions for improvement.

Software Engineer, Application Integration

• Augment and support current client staff in the implementation and Maintenance & Operations (M&O) of the Continuum-EHR (Electronic Health Record) solution. This role involves providing critical IT services while ensuring strict adherence to confidentiality standards and compliance with all applicable laws and regulations.
• Prepare and deliver written Monthly Status Reports (MSR). MSRs will include the following information, but not limited to: The background, scope, and purpose of services, A summary of the work completed during the reporting period, showing actual vs. planned. Highlighted tasks that are work in progress, behind schedule, adopted remediation plans, and overall impact on the project. The status of the overall engagement and all phases/ projects, including discussion of risks, problems encountered, solutions, and proposed solutions. The tasks expected to be completed in the next reporting period. Ad hoc reporting as required. Present and deliver written and verbal weekly/regular status reports that include an Overview of upcoming activities, Schedule, Findings and Corrective action planning.
• Data Migration Solutions Under the collaborative guidance of client leadership and the core architects, collaboratively plan, develop, and implement Data migration solutions for moving Data from an on-premises environment to a public cloud environment.
• Mulesoft Enterprise Service Bus (ESB) / Anypoint Message Queuing (MQ) Under the collaborative guidance of client leadership and the core architects, collaboratively plan, develop, and implement public cloud Electronic Health Record (EHR) to legacy systems Data, including but not limited to patient and pharmacy Data, near real-time integrations and public cloud EHR and / or legacy systems Data, including but not limited to patient and pharmacy Data, near real-time integrations with on-premises /private cloud and public cloud Data Lake(s), Lake House(s), Mart(s), and Warehouse(s) using Mulesoft ESB / Anypoint MQ, and train client staff to do the same.
• Structured Query Language (SQL) Data Pipelines / Java Database Connection (JDBC) Under the collaborative guidance of client leadership and the core architects, collaboratively plan, develop, and implement public cloud Electronic Health Record (EHR) and legacy systems Data, including but not limited to patient and pharmacy Data, batch Extract, Transform, and Load (ETL) integrations and public cloud EHR and / or legacy systems Data, including but not limited to patient and pharmacy Data, batch ETL integrations with on-premises / private cloud and public cloud Data Lake(s), Lake House(s), Mart(s), and Warehouse(s).
• Data Analytics and Science Under the collaborative guidance of client leadership and the core architects collaboratively co-develop and implement, with the client Research, Evaluation, and Data Insights (REDI) team, best practices analytics and report authoring techniques using common data science tools, e.g., PowerBI, Tableau, Python notebooks, Scala, SAS, and R.
• Application Programming Interfaces (APIs) Under the collaborative guidance of client leadership and the core architects collaboratively plan, design, implement, and train client staff to utilize APIs and best practices pertaining thereto to create inter-application Data integrations.
• Knowledge Transfer Prepare and deliver all documents and artifacts required for client staff to perform Agile Methodology, including Scrum, automated software unit and regression testing, Continuous Integration / Continuous Delivery/Deployment, application and integration software enterprise architecture, on-premises / private cloud to public cloud application migrations, application containerization and ongoing operations on Kubernetes, Infrastructure-as-Code (IaC) platforms and customizations, on-premises / private cloud and public cloud application alerting, observability, and monitoring, creating and modifying existing REST and other APIs / software interfaces used to expose medical and other Data, near real- time (using Mulesoft ESB / Anypoint MQ) and batch ETL Data integrations using SQL pipelines and / or JDBC, the appropriate use and implementation of NoSQL technologies, Data analytics and science, e.g., notebook and report authoring best practices, configuration and limited customization of full-stack Web applications, software architecture principles and best practices, and application and Data privacy and security best practices pertaining to PII, PHI, and CJI. The artifacts should include the following: Knowledge Transfer Plan Training Materials for client trainers and Staff Facilitated “show and tell” Sessions Voiceover video walkthroughs Hands-on collaboration sessions Peer reviews Advisory support Develop and submit a Final Report. The report shall detail Contract activities, accomplishments, a budget summary, lessons learned, and suggestions for improvement.

Product Manager

Proposal Manager

Product Manager

Technical Lead

Senior Project Manager

Project Manager

Business Solutions Analyst

Software Engineer, Application Integration

Software Engineer, Data Integration