Canon Business Process Services

Controller

• Reporting to the Head of OCC, the Tactical Controller is exclusively dedicated to the tactical phase of the flight which starts on the day of operations and ends after the flight has completed all post-flight operations.
• You are required to maintain full overview of the whole fleet on a Tactical level by adhering to the below procedures: Updating and maintaining the daily tactical log, Movement Control, Flight Tracking and monitoring, Handling of irregular operations by taking action on and communication delays, diversions, last-minute changes and other irregularities that may potentially affect the schedule, Monitoring of crew briefing acknowledgements and making crew activations / wake-up calls as applicable by VistaJet’s procedures, Monitoring ATFM restrictions, Flight re-routing, Managing Ground arrangements and permits that are pending arrangements for the day of flight, or by nature fall onto the tactical phase of the preparation such as close-out messages, or ETA updates to CBP, ATS FPL management, Weather monitoring.

Tactical Controller

Auditor

• Perform quality oversight and vetting of third-party vendors
• Ensure that any new operator meets Vista’s level of quality standards
• Ongoing vetting of third-party vendors
• Ensure that the Vista Global Third-Party Vendor Standard is applied throughout the Group
• Ensure regional variances required to the Standard are highlighted and reported to the Third-Party Vendor Approvals Manager
• Reach out to new operators to onboard as many operators as possible
• Ensure that all databases and vendors are updated and aligned
• Ensure that new aircraft are added based on sales demand

Aviation Supply Auditor

Software Engineer

• Attend college regularly, completing all college work on time and to the best of your ability, making submissions within designated deadlines (no holidays to be taken during college term time).
• Pass all required exams within the timeframe designated by the training provider.
• Attend the workplace during college holidays or if college is closed for any reason.
• Observe and shadow experienced Engineers and Mechanics to learn the skills, processes and techniques required in order to carry out the role.
• Participate in all training as required by VAMF.
• Behave responsibly at all times, complying with the Vista code of conduct and acting as an ambassador for Vista Aircraft Maintenance Farnborough.
• Act in a safe manner at all times giving consideration to local compliance and safety requirements.
• Undertake any reasonable activities as requested by Hangar management in line with the role.

Aeronautical Engineering Apprentice

Engineer

• Inspection and certification of scheduled maintenance tasks, defect rectification, modifications, functional tests on Avionics and electrical systems associated with airframe, engine, communication, navigation, generation passenger convenience systems as applicable.
• Liaise with third party system providers, raise and submit test or findings reports, lead technical resolution discussions.
• Direct and supervise mechanics and supporting staff.
• Complete all assigned work in a timely manner to optimize aircraft downtime; Ensure aircraft technical logbook, maintenance documentation, job cards, work packages and zonal handovers are completed accurately and within prescribed timescales;
• Maintain a high standard of husbandry and cleanliness within assigned work areas;
• Ensure compliance with regulatory requirements, company processes and procedures;
• Promote a Just Culture, adhere to company Health & Safety policies, and report all incidents and occurrences through the Company Safety Management System;
• Highlight any technical issues, discrepancies or other issues to the maintenance management team;
• Actively support, promote and contribute to continuous improvement;
• Undertake any reasonable activities as required, including supporting other Vista maintenance facilities.

B2 Licensed Aircraft Engineer

Account Executive

• Developing relationships with current clients via phone/email outreach
• Utilising a clients network to introduce new clients to Vista
• Work closely with a regional group of New Business Sales people to manage and build their teams book of business
• Manage and grow a database of Prospects withing Vista’s CRM system
• Book 1st Meetings for Program prospects with your Sales Vice President
• Sell charter flights & XO memberships to new clients
• Collaborate with a regional account management team to help grow your regions book of business
• Prepare tailored email cadences and outreach sequences to drive client/prospect interaction
• Handle incoming call and email requests from customers
• Conduct research to better improve the CRM database
• Ensure the database is accurate and up-to-date at all times
• Reach out to previous members and lost sales opportunities
• Understand customer trip needs and articulate options that best suit their requirements
• Maintain continued customer contact post-sale
• Providing weekly & monthly KPI reports – including lead source tracking, calls made, emails sent, meetings set, activities accomplished and closed/won deals.

Senior Sales Consultant

• Collaborate within a fleet sales team to achieve and exceed revenue growth targets.
• Align strategies with the Fleet Sales Director and Performance Manager for a unified approach to sales initiatives and client management.
• Seek and close sales opportunities within the global broker market and internal Direct Sales Team.
• Maximize on fleet revenue through booking trips in accordance with your Fleet KPIs.
• Cultivate and maintain strong, long-term relationships with clients to maximize future revenue opportunities.
• Provide quotes to brokers and Direct Sales clients, followed by diligent follow-ups to close deals.
• Manage client relations throughout the sales cycle, ensuring satisfaction from inquiry to postflight follow-ups.
• Manage issues and complaints directly impacting trips within your fleet focus or managed accounts.
• Manage the full sales cycle, including receiving payment, negotiating prices, and booking trips to ensure profitability.
• Collaborate with Fleet Pricing, Fleet Planning, Operations, Scheduling, and Client Services teams to ensure smooth and positive client experiences.
• Maintain CRM data and sales pipelines within Salesforce for accurate reporting and analysis.
• Foster a team-oriented sales approach, sharing insights, best practices, and market intelligence to enhance overall team performance.
• Engage in regular communication with team members to support a collaborative work environment focused on collective success.
• Regularly report on sales activities, progress, and client accounts to the Fleet Sales Director and Vice President Fleet Sales.
• Contribute to team reporting efforts, providing feedback for continuous improvement.
• Travel domestically and/or internationally to meet with current key accounts and prospective clients, representing VistaJet and driving business growth.
• Build and maintain a network of worldwide brokers to expand Vista's market presence.

Fleet Sales Executive

Accountant

• Processing monthly invoices received from suppliers in timely manner, ensuring charges are in line with the agreement and liaising with them to resolve any queries.
• Ensuring appropriate TDS is deducted from invoices, when submitting them for payment.
• Postings month-end supplier accruals and supporting AP team with queries.
• Reconciling prepayments and posting monthly releases.
• Posting payroll journals and performing payroll reconciliation.
• Performing bank reconciliations and clearing any unidentified payments.
• Performing customer ledger reconciliations and supporting AR with any ad-hoc queries.
• Posting Intercompany journals and ensuring any IC differences are investigated with other group entities.
• Performing balance sheet reconciliations on monthly basis.
• Performing other month-end tasks and ensuring they are completed as per month-end deadline.
• Preparing and filling monthly TDS/GST returns and submitting them to the advisors.
• Liaising with advisors and resolving any queries relating to tax returns.
• Assisting Manager with other ad-hoc tasks and analysis.
• Carrying out, or overseeing the carrying out of, ongoing monitoring of business relations for compliance with these Guidelines.
• Promoting compliance of these Guidelines and taking overall charge of all AML/CFT matters within the organization.
• Informing employees, officers and representatives promptly of regulatory changes.
• Ensuring a speedy and appropriate reaction to any matter in which ML/TF is suspected.
• Reporting or overseeing the reporting of suspicious transactions.
• Advising and training employees, officers and representatives on developing and implementing internal policies, procedures and controls on AML/CFT.
• Reporting to Senior Management on the outcome of reviews of the Regulated Entity's compliance with these Guidelines & risk assessment procedures.
• Reporting regularly on key AML/CFT risk management and control issues, and any necessary remedial actions, arising from audit, inspection & compliance reviews to the Regulated Entity's Senior Management.

Accountant – Principal Officer

Billing Specialist

• Manage the end-to-end billing process for a dedicated group of Program clients
• Review flight activity on a daily basis
• Produce accurate customer invoices and ensure alignment with customer contracts
• Calculate and add any additional charges to invoices
• Take an active role in monitoring customer balances and maintaining accuracy