Technical Support Analyst
Trimble Inc.
Technical Support Engineer – SkillBridge Intern
Canary Red
internship
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Entry Level
About the role
- Be the front line of our support team, ensuring every customer inquiry is properly reviewed and handled with care. You'll use our established triage process to identify, categorize, and resolve less complex issues.
- Complete any assigned tasks or projects related to the duties of a TSE intern
Requirements
- 1+ years in a technical facing role, troubleshooting and resolving technical issues with a wide range of technologies
- 180 days of service or fewer remaining prior to your date of discharge and you have at least 180 continuous days of active service
- Obtain approval from your unit commander
- MOU must be approved and submitted before start
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingtechnical supportissue resolutiontriage process
Soft skills
customer serviceattention to detailcommunication
Certifications
MOU approval
