Canary Red

Software Engineer

• Leading a group of detection engineers to identify and investigate threats in endpoint, cloud and identity telemetry and create timely, quality, and practical threat detections
• Managing, mentoring, and coaching direct reports
• Defining and managing operational metrics for reporting to identify improvement opportunities
• Championing our security operations platform, working alongside other managers and peer teams to create change
• Building and maintaining relationships across security operations, community, support, and our customers to ensure the best possible customer experience
• Leading root cause analysis for investigative quality issues and directing next steps to address and prevent recurrence.

Manager, Detection Engineering

Support Engineer

• Be the front line of our support team, ensuring every customer inquiry is properly reviewed and handled with care. You'll use our established triage process to identify, categorize, and resolve less complex issues.
• Complete any assigned tasks or projects related to the duties of a TSE intern

Technical Support Engineer – SkillBridge Intern

Full-stack Engineer

• Continuously shipping quality products by writing well organized, testable and scalable code
• Developing and launching new features and product enhancements as part of a Product team
• Providing technical leadership to others within the engineering organization by influencing, coaching and mentoring other engineers on the team in effective design patterns and software implementation through pairing, and code reviews
• Identifying critical process issues and work with engineering leadership to prioritize and mitigate them
• Supporting a large/complex product that operates in a 24x7 production environment, including an on call rotation
• Collaborating with Product Management and lead major feature design and implementation from concept to shipping
• Writing clear and concise documentation

Staff Software Engineer

• Working closely with our product engineering teams to set infrastructure standards to support our SaaS products
• Understanding and contributing to our cloud platforms, infrastructure automation, backend systems, and building and maintaining multi-cloud container environments using Kubernetes
• Encouraging a strong DevOps culture that prioritizes collaboration, automation and continuous improvement
• Maintaining and creating internal tooling for engineers to enable a consistent experience across product teams and make onboarding as efficient as possible
• Participating in an on call rotation within the Engineering department

Software Engineer – Infrastructure

Backend Engineer

• Continuously shipping quality product by writing well organized, testable and high performing code
• Addressing system and software bugs, developing product enhancements, and launching new features to scale within a Product Team construct
• Supporting products and applications that operate in a 24x7 production environment, including participating in an on call rotation
• Writing clear and concise documentation; share knowledge internally and across teams
• Helping identify technical risk and mitigation plans
• Collaborating with Product Management and Design teams taking small to medium features from concept to shipping as the sole programmer

Senior Software Engineer – Ruby/Rails

Revenue Operations

• Cultivating a deep understanding of our technology and platform, as well as the technical sales cycle including how we deliver demos and implement POVs, and support our customers
• Connecting with our Sales Engineering and CX teams to understand current knowledge base, gaps, and needs
• Working with technical sales and CX leaders, as well as stakeholders across the organization, to develop a holistic enablement program for technical sales personas
• Collaborating with our Enablement team, SE/CX teams, Product Marketing, and Product Managers to build material for both virtual and in-personal technical enablement learning
• Working with our Channel team to support ongoing technical enablement for our growing partner community
• Extending the technical enablement program to other personas at Red Canary

Senior Revenue Enablement Specialist

Account Executive

• Prospecting into large Fortune 1000 companies while running an efficient sales process
• Negotiate pricing and business terms with large commercial enterprises by selling value and return on investment (ROI)
• Handling existing customer expectations while expanding reach and depth into assigned territory
• Demonstrating exceptional resourcefulness and communications skills to lead business and technical presentations, demonstrations and conversations with C-level audiences across major accounts and partners
• Learning new and emerging technologies and remain current with information security news, techniques, and trends

Senior Enterprise Account Executive

Sales

• Defining territory sales goals with leadership team and implement processes, infrastructure and hiring to attain goals and quotas
• Hiring, leading and mentoring your team through weekly 1:1 and coaching to strategize and accurately forecast to upper management
• Collaborating with our Revenue Operations, Customer Success, ADR, Channel team and Marketing teams to optimize sales and customer satisfaction
• Building strategies and develop materials vital to accelerate customer acquisition
• Nurturing lasting business relationships with customers through consultative sales tactics and effective account management practices

Senior Director, Sales

Manager

• Developing strategy, plan, and oversee execution of go-to-market (GTM) with focus channel partners
• Driving alignment of Red Canary and partner GTM initiatives that results in joint business successes
• Implementing and managing co-sales and co-marketing initiatives as a core focus of your GTM plan, including leading engagement and coordination between Red Canary and Partner sales and marketing resources
• Tracking and regularly reporting on success metrics, including deal registration, pipeline, and revenue
• Understanding and supporting field opportunities in the region and connecting them with partner resources to support deal closure