Administers CWI internal ticketing system (Service Desk) and site requests including intake of large to medium sized construction projects.
Administers and analyzes internal ticketing/project reporting documents, and regularly communicates forecasting/budgets, schedules, timing, and status to internal stakeholders.
Utilizes advanced Excel functions (e.g., VLOOKUP, XLOOKUP, Macros, Power Query) to manage, analyze, and visualize project data, budgets, and timelines.
Develops automated reporting tools and dashboards to support decision-making and improve operational efficiency.
Supports CPM in soliciting bids, recommending vendors and subcontractors, and managing vendor relationships.
Ensures all paperwork is sent, received, and serves as a primary point of contact.
Supports CPM with coordination of subcontractors and vendors during onsite work ensuring quality standards are met and work is performed according to established timelines.
Communicates issues/and or delays to appropriate team members correctly and completely.
Manages and Tracks invoices and close out documentation and coordinates with internal and external accounting departments to ensure all vendors are paid timely and accurately.
Monitors budgeted expenditures and coordinates reporting.
Supports CPM with permit applications, and compliance documentation.
Maintains and implements documentation controls and procedures, ensures proper approvals, change orders and project status are recorded and maintained.
Some travel maybe requested on a limited basis but no more the 25%.
Requirements
Analytical: Ability to analyze projects of all sizes and evaluate potential results.
Teamwork: Demonstrates ability to work cooperatively with providers and internal team
Communication: Must effectively communicate both verbally and in writing using appropriate communication tools and techniques to internal and external users.
Time-Management and Organizational skills: Ability to establish priorities and meet deadlines.
Highly Proficient computer skills in all Microsoft products (Outlook, Excel, Teams,) and ideally has background with Dropbox, Adobe and Service Desk/Sales force platform.
Prefer some knowledge of established construction and maintenance practices, procedures, and ability to read and interpret construction documents.
Physical Requirements: Frequently required to sit, stand and walk for prolonged periods. May need to reach, stoop, kneel, crouch. Occasionally lift up to 25 lbs. and may need to lift or move up to 50 lbs. with assistance.
Benefits
Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Paid parental leave (if eligibility is met)
Tuition Reimbursement (if eligibility is met)
On the job training opportunities
Comprehensive benefit package including medical, dental, vision and more for full-time associates
Access to dental & vision coverage for part-time associates
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.