Caloi

Outside Sales

• Maintain and strengthen relationships with specialty bicycle shops in the Santa Catarina region.
• Identify and pursue new business opportunities.
• Monitor sales indicators and targets.
• Track store and product performance and implement strategies to maximize sales.
• Provide technical and commercial support to partner stores.
• Participate in industry events and trade shows to promote products.

Junior Outside Sales Representative

Financial Planning and Analysis

• Coordinate the job structure and salary framework, salary surveys, merit cycles, promotions, and fixed and variable compensation policies;
• Manage corporate benefits programs, negotiate with vendors, and monitor utilization, cost, and employee satisfaction metrics;
• Prepare, consolidate and monitor the annual personnel budget, performing variance analyses, forecasts and financial simulations;
• Partner with Finance and Controllership on planning and controlling personnel costs;
• Coordinate Personnel Administration processes, ensuring compliance with labor legislation, collective agreements and legal obligations;
• Act as a consultative partner to leadership, supporting decisions related to organizational structure and personnel costs;
• Lead continuous improvement, automation and standardization projects for Compensation, Benefits and Personnel Administration processes;
• Develop KPIs and analyses using BI tools and People Analytics to support strategic decisions.

Compensation, Benefits & Budget Coordinator

• Responsible for the monthly close, variance analysis (actual vs. budget/forecast), budget control by manager and data quality (SAP), as well as maintaining databases and dashboards up to date.
• Focused on projecting and monitoring AR, AP and inventory, calculating the cash conversion cycle (CCC), aligning assumptions with key areas (Treasury, Collections, Supply), and supporting initiatives to improve cash generation.
• Control and monitoring of investments vs. plan, monthly reporting, support for simple analyses (payback, NPV, IRR) and ensuring project governance.
• Participation in planning cycles (budget and forecasts), support for key financial reports and maintenance of data and template quality.
• Continuous improvement through process automation, building dashboards (Power BI), using Excel/Power Query/SQL, and ensuring data quality and standardization.

Senior FP&A Analyst

Analyst

• Conduzir o portfólio de produtos do segmento de varejo;
• Liderar projetos de desenvolvimento de novos produtos;
• Participar ativamente em todo o ciclo de desenvolvimento de produtos para o segmento do varejo;
• Apoiar a equipe de engenharia durante o desenvolvimento de novos produtos;
• Realizar análises financeiras de business case e comparativas dos produtos;
• Participar da avaliação do ciclo de vida dos produtos;
• Realizar pesquisas de mercado, benchmarking e visitas;
• Realizar o desenvolvimento do material de comunicação dos produtos;
• Elaborar e apresentações e treinamentos para equipes internas e lojistas;
• Atuar no relacionamento com fornecedores;
• Atuar de forma colaborativa com outras áreas, garantindo fluidez na comunicação entre os times durante o ciclo de desenvolvimento.

Analista de Produtos – Pleno

• Atuar como interface entre o SAC (terceirizado) e áreas internas, garantindo alinhamento e qualidade na comunicação
• Gerenciar escalonamentos, casos críticos e demandas estratégicas de consumidores
• Acompanhar processos operacionais, como trocas, reembolsos, ordens de serviço, notas fiscais e contratos
• Intermediar temas com áreas como Jurídico, Financeiro e parceiros externos
• Conduzir alinhamentos, treinamentos e calibrações com a equipe de atendimento
• Desenvolver e melhorar fluxos, processos e scripts de atendimento
• Monitorar indicadores de performance (SLA, NPS, CSAT) e propor melhorias
• Gerar relatórios e insights para evolução da experiência do consumidor

Junior Outside Sales Representative

Compensation, Benefits & Budget Coordinator

Senior FP&A Analyst

Analista de Produtos – Pleno

Analista de Atendimento ao Consumidor – SAC, CX