Administration

• Maintain and enhance Salesforce CPQ configurations including product catalog, pricing rules, discounting structures, approval workflows, and quote templates
• Collaborate with Sales Operations, Finance, and IT to support quoting processes, troubleshoot issues, and deliver scalable solutions
• Ensure data integrity and consistency across CPQ and integrated systems
• Perform system testing, validation, and deployment of CPQ-related enhancements
• Assist in user training and create documentation for CPQ processes and updates
• Support DocuSign document generation processes and templates (experience preferred)
• Identify opportunities for automation and improved UX within the CPQ workflow
• Provide day-to-day support for Salesforce CPQ users, acting as subject matter expert
• Partner with Salesforce developers and admins on broader platform enhancements and releases

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