Software Manager – DOCA
NVIDIA
Linux
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Oversee our customer account contracts for Silverfort’s EMEA Territories, ensuring timely and accurate execution of customer renewals
- Communicate directly with customers, resellers, distributors, and internal colleagues
- Negotiate value-driven renewals and contract changes while ensuring a world-class customer experience
- Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
- Work collaboratively with customers, resellers, and internal stakeholders to grow accounts and drive incremental opportunities
- Establish rapport and solid working relationships with customers
- Lead internal forecasting discussions and pipeline reviews
- Contribute to the success of the company by providing feedback and influencing new processes and playbooks
- Manage account-related tasks rooted in maximizing customer value and investment
Requirements
- 3-4 years of Renewal experience in the Tech Industry
- Possess sales or negotiation experience
- Show clear communication skills with the ability to lead a conversation effectively
- Must be passionate about creating a great customer experience
- Possess prioritization and organizational skills with attention to detail
- Thrive in a dynamic and passionate environment
- Invest in relationships with customers and colleagues
- Seek to understand multiple perspectives in a situation
- Contribute to a positive team environment
- Working knowledge of Salesforce, CPQ, Microsoft Suite (PPTX, Word, Excel)
- High level of spoken and written English and German - a must
- Ability to work on Fridays
