Silverfort

Renewals Manager

Silverfort

full-time

Posted on:

Origin:  • 🇮🇱 Israel

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Oversee our customer account contracts for Silverfort’s EMEA Territories, ensuring timely and accurate execution of customer renewals
  • Communicate directly with customers, resellers, distributors, and internal colleagues
  • Negotiate value-driven renewals and contract changes while ensuring a world-class customer experience
  • Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
  • Work collaboratively with customers, resellers, and internal stakeholders to grow accounts and drive incremental opportunities
  • Establish rapport and solid working relationships with customers
  • Lead internal forecasting discussions and pipeline reviews
  • Contribute to the success of the company by providing feedback and influencing new processes and playbooks
  • Manage account-related tasks rooted in maximizing customer value and investment

Requirements

  • 3-4 years of Renewal experience in the Tech Industry
  • Possess sales or negotiation experience
  • Show clear communication skills with the ability to lead a conversation effectively
  • Must be passionate about creating a great customer experience
  • Possess prioritization and organizational skills with attention to detail
  • Thrive in a dynamic and passionate environment
  • Invest in relationships with customers and colleagues
  • Seek to understand multiple perspectives in a situation
  • Contribute to a positive team environment
  • Working knowledge of Salesforce, CPQ, Microsoft Suite (PPTX, Word, Excel)
  • High level of spoken and written English and German - a must
  • Ability to work on Fridays