Cafeyn

QA Engineer

• To ensure the quality and functionality of software applications or systems before they are released to users.
• The QA Analyst job involves thoroughly testing software products to identify and report any defects or issues that could affect user experience or functionality.
• Your missions: Testing & Analyzing: Create & maintain comprehensive manual test plans, test reports and test cases based on software requirements and specifications.
• Execute those test plans & test cases.
• Perform functional, regression, integration, and system testing to verify software functionality and validate business processes.
• Identify, analyze, and document software defects and issues in a clear and concise manner.
• Participate in test planning, estimation, and scheduling activities.
• Use various testing techniques and tools to ensure maximum test coverage and efficiency.
• Continuously improve testing processes and methodologies to enhance efficiency and effectiveness.
• Collaboration and Mentoring: Collaborate with software developers and project managers to understand project requirements and ensure proper test coverage.
• Mentor and provide guidance to junior QA testers, reviewing their work and providing feedback.
• Stay up to date with industry trends and emerging technologies related to software testing.
• Customer Care Support: Working with the customer care team to respond to customers issues and improve the product. Review, track, and analyze issues.

Senior QA Analyst

Frontend Engineer

• Design, build, and optimize high-performance web applications using Vue 3 and TypeScript
• Work closely with Product, Design, and Back-End teams to create scalable, accessible, and elegant user experiences
• Develop and maintain scalable and reusable front-end applications using Vue 3 and TypeScript
• Build shared and common UI components
• Collaborate with UX/UI designers to deliver responsive and polished interfaces
• Ensure high standards in performance, SEO, and accessibility
• Write clean, maintainable, and well-structured code
• Contribute to architecture discussions and technical decisions
• Implement and maintain unit and E2E testing
• Participate in code reviews and GitHub workflows
• Debug and solve cross-browser and performance issues
• Stay up to date with modern web technologies and internet culture
• Foster a collaborative environment through feedback, mutual support, and knowledge sharing

Front-end Developer, Freelance

Customer Support

• Handle customer requests via email, phone, and social media.
• Ensure high-quality customer relationship follow-up in line with our KPIs.
• Contribute to the optimization of tools and processes, and proactively report friction points/bugs encountered by our customers to internal teams.
• Contribute to the continuous improvement of the service by proactively suggesting improvements.

Senior QA Analyst

Front-end Developer, Freelance

Junior Customer Care Specialist