The Lead Cloud Solutions Architect will help lead our department to realize and execute the vision for the on-property guest experience for Headless eCommerce Sites, eCommerce App capabilities, Search & Generative AI Engine Optimization, along with Content Management Systems and their Services.
This role is responsible for defining our Cloud Architecture strategy, which connects millions of customers to our entertainment, dining, shopping, and hospitality experiences
The ideal candidate will have a proven track record designing cloud-based systems that power websites, mobile apps, loyalty programs, and in-venue technology that creates personalized experiences across restaurants, shows, retail, and hotel stays
Collaborate with and “bring along” multiple departments, product teams, and vendor/ partners simultaneously, and excel in a fast-paced environment
Own the platform team’s backlog and roadmap as a technical product owner; ensure cloud solutions support rapid deployment of digital products; drive FinOps practices and cloud cost optimization across multiple initiatives
Collaborate closely with Network Operations and Cyber Security teams to ensure cloud architectures are meeting enterprise security standards and network performance requirements; partner with procurement and legal teams to negotiation enterprise technology contracts and service level agreements.
Requirements
Minimum of 12 years in related technical roles
Minimum of 4 years leading cloud/digital transformation initiatives or large-scale cloud migration projects
5+ years of proficiency in Infrastructure as Code (Terraform, CloudFormation), CI/CD pipelines, containerisation (Docker, Kubernetes), monitoring and observability tools, and modern DevOps toolchains
Bachelor’s degree required, with a MS/MBA or other relevant advanced degree preferred
Relevant cloud certifications (AWS Solutions Architect Professional) are highly desirable
Significant experience in leading teams/organizations in bringing high quality digital products to market
Deep proficiency in AWS or hybrid cloud architectures;
Strong background in real-time data processing, event-driven architectures, and microservices that can handle major promotional campaign traffic spikes
Knowledge of e-commerce security standards, PCI DSS for payment processing, and customer data protection requirements
Understanding of network architecture, security frameworks, and how cloud solutions integrate with existing enterprise infrastructure
Experience with FinOps practices and cloud cost management to optimise spending whilst maintaining performance
Experience with monitoring, observability, and incident response for customer-facing digital platforms and e-commerce systems
Natural curiosity about how technology can drive customer satisfaction, digital engagement, and revenue growth across online and offline channels
Experience translating complex technical concepts into business value propositions for marketing, operations, and executive leadership
Strong stakeholder management skills across diverse business units (Digital Marketing, Hotel Operations, F&B, Entertainment, Retail, IT Security, Network Operations)
Collaborative mindset with ability to work effectively across product, marketing, operations, security, and technology teams
Benefits
Competitive salary
Health insurance
Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cloud architectureInfrastructure as CodeTerraformCloudFormationCI/CD pipelinesDockerKubernetesreal-time data processingevent-driven architecturesmicroservices