Solutions Engineer

• Design, develop, and implement integrations between ServiceNow and various enterprise systems, which may include government / DoD systems, vendor and licensing systems and other enterprise tools.
• Utilize ServiceNow integration technologies such as: REST APIs SOAP APIs MID Servers Integration Hub (Spokes, Flows) JDBC/ODBC Connections Email Integration
• Collaborate with business stakeholders to gather integration requirements and translate them into technical specifications.
• Develop and maintain technical documentation, including integration designs, data mappings, and test plans.
• Perform thorough testing of integrations to ensure data accuracy and functionality.
• Troubleshoot and resolve integration issues in a timely manner.
• Monitor integration performance and identify opportunities for optimization.
• Stay up-to-date on the latest features of ServiceNow and integration of best practices.
• Participate in code reviews and contribute to the development of coding standards.
• Work closely with ServiceNow developers to implement custom solutions and enhancements.
• Contribute to the overall architecture and design of the ServiceNow platform.
• Automate manual processes using ServiceNow workflows and integrations.
• Provide technical guidance and mentorship to junior team members.

Integration Engineer

Solutions Engineer

Solutions Architect

Solution Architect, AV/DVLED Solution and Design

Solution Engineer

Software Solution Architect, Azure Architect