Electrodes Inside Sales Representative
Cadwell
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Assist existing and new customers with the purchasing of supplies and accessories
- Actively promote and expand sales of Cadwell supplies and accessories by contacting existing and potential customers; Source new sales opportunities through outbound calls, emails, and Internet research
- Professionally handle incoming requests, inquiries and orders from customers
- Work with multiple Cadwell departments to ensure that customer issues are resolved both promptly and thoroughly
- Demonstrate professionalism and a positive, solutions-oriented approach when interacting with customers and co-workers
- Develop price quotes; process orders/changes/returns, in accordance with procedures
- Stay current on Cadwell products and software, and proficient on use of internal systems
- Perform other duties as requested, directed, or assigned
Requirements
- Associate degree in related field, or 2 years of related education/experience required; Bachelor’s degree preferred
- 2+ years of experience in customer service, sales or other relevant experience required
- Pleasant, positive, patient, and helpful customer service skills
- Communicate clearly and professionally through listening, speaking, and writing skills
- Strong business math skills; read and interpret data and reports
- Computer skills: MS Office and Google applications, query tools, and database systems and applications
- Complete work both independently and as an effective member of the team, adapting to changing requirements, deadlines, and priorities as needed
- Must develop knowledge of Cadwell product lines and how electrodes and accessories are used by clinicians, and know what questions to ask in order to be effective in assisting customers
- Critical success criteria include attention to detail, organized approach to work, effective time management and follow-through.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicesalesbusiness mathdata interpretationorder processingprice quotingproblem resolutionproduct knowledgetime managementattention to detail
Soft skills
positive attitudepatiencehelpfulnessclear communicationlistening skillsteamworkadaptabilityprofessionalismsolutions-oriented approachorganizational skills
Certifications
Associate degreeBachelor’s degree