Cadence Health, Inc.

Bilingual

• Conduct outbound telephonic patient outreach and provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease.
• Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals.
• Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change.
• Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies, and execute care delivery tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision.
• Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools.
• Document patient interactions, outcomes, and follow-up plans in the Cadence platform; identify barriers to care (including social needs) and connect patients with resources or internal support pathways.
• Collaborate in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack, and contribute feedback to improve workflows in a fast-moving, change-oriented environment.

Bilingual, Spanish Speaking Health Coach

Bilingual, Spanish Speaking Medical Assistant

Medical Director

• Serve as the lead clinical liaison for partner providers across multiple regions, representing Cadence’s care model with clinical authority and consistency
• Partner with PRMs on clinic visits and ongoing relationship management to strengthen long-term program engagement
• Communicate the clinical rationale behind Cadence’s care protocols, data practices, and service offerings
• Lead onboarding and training for new clinic partners
• Resolve provider concerns with empathy, clinical judgment, and structured follow-through to deepen partner relationships
• Translate field insights into actionable intelligence for clinical, product, and engineering teams, directly informing service improvements and care model refinement

Clinical Director

Full-stack Engineer

• Design, build, and deploy clinical AI agents that reason over patient context, invoke tools, and generate care recommendations.
• Own reliability, observability, and cost efficiency of LLM-powered workflows at scale.
• Build and optimize RAG pipelines over clinical knowledge bases, treatment protocols, and real-time patient data.
• Develop evaluation frameworks: offline benchmarks, safety tests, regression suites, and LLM-as-judge pipelines wired into CI/CD.
• Design multi-step agent orchestration: planning, memory, tool use, error recovery, and human-in-the-loop escalation paths.
• Collaborate with clinical, product, and engineering teams to translate patient care needs into AI system design.
• Stay at the forefront of AI and engineering best practices, continuously pushing the team to raise the bar on quality, performance, and architecture.

Senior Software Engineer, Agentic AI

Account Manager

• Successfully deploy Cadence solution at a local level with providers and staff so that solution fits seamlessly with their workflows and results in high clinician and patient adoption and retention.
• Establish trusted relationships with new and existing providers and staff and identify new opportunities to deliver care to patients with other health conditions.
• Partner with internal Product and Care Delivery teams to ensure Cadence is learning from our providers and always improving our technology and services offerings.
• Collaborate with Partnerships team to build repeatable processes and systems that enable Cadence to efficiently scale with existing and new system partners.
• Partner with providers to inform, educate, and bring opportunities that will help their patients live a healthier lifestyle in relation to their chronic condition.
• Monitor data, present reports, and encourage ongoing provider engagement through regularly scheduled touch bases and meetings.
• Collaborate with Partnerships team to ensure providers are meeting expectations of health system partners and provide escalation when needed.
• Take initiative to learn and understand complex workflows and clinical environments with minimal supervision, identifying problems and driving solutions autonomously.

Provider Relations Manager

Operations

• Own and lead the highest-priority cross-functional operational initiatives across the APCM business at any given time
• Serve as the connective tissue between Growth, Enrollment, Care, and Patient Success removing blockers, aligning stakeholders, and driving decisions
• Translate leadership priorities into structured workstreams with clear owners, timelines, and measurable outcomes
• Diagnose operational inefficiencies across the APCM product lifecycle and design scalable solutions before they become critical
• Build and maintain operational playbooks, SOPs, and frameworks that support growth without proportional headcount increases
• Partner with Product and Technology to identify automation and workflow improvement opportunities
• Support the launch and ramp-up of new health system partners end-to-end
• Define and own the KPI framework for APCM operations; build dashboards and reports that surface actionable insights
• Partner with Finance and Analytics on capacity planning, forecasting, and business reviews
• Prepare executive-level communications, operational reviews, and strategic updates
• Proactively flag risks and emerging issues before they compound

APCM Operations Lead

• Conducting outbound telephonic patient outreach to support patients enrolled in Cadence care programs
• Provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease
• Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals
• Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change
• Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision
• Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies
• Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools
• Documenting patient interactions, outcomes, and follow-up plans in the Cadence platform
• Identifying barriers to care (including social needs) and connecting patients with resources or internal support pathways
• Collaborating in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack
• Contributing feedback to improve workflows in a fast-moving, change-oriented environment